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Report: #1307721

Complaint Review: purrfect auto - Henderson Nevada

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  • Reported By: David M. — las vegas Nevada USA
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  • purrfect auto 10050 S. Eastern Ave. #180 Henderson , Nevada USA

purrfect auto Told me I needed a brake job, when my brakes were fine. Henderson Nevada

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     I went to Purrfect Auto for an oil change. The cashier asked if I would like a "FREE" tire rotation. I agreed. Upon removing the tires, the manager, Dannie started to point out supposed issues with my brakes. I'm no expert, but I didn't want to be driving with bad brakes. My children and my families lives are too valuable to me to take any unnecessary risks. I asked how much it would cost and he quoted me $179, so I agreed. He said it would take an hour or two, so I had my wife pick me up to run some errands.

    He called me an hour or so later and said that there would be additional work needed. This work totaled about $700. I told him at that point not to do anything, since the brakes were still ok when I brought the car in. He then told me that the work was done, but he couldn't put the calipers back on. This made he angry and I told him I wanted the car the way I brought it in, me said that it was impossible and that the work was done and when I told him I wasn't going to pay the extra, he said a mechanics lein would be put on ther car and he wouldn't release it. 

   I called my attorney and he said that I should bite the bullet and pay him and then take him to small claims court. He also advised me to get the original quote in writing,(which mysteriously disappeared),get the old parts and then have them checked out by another mechanic.(I had two reputable BBB mechanic check them out and all of the parts were in perfect working order and the pads were brand new, the rotors were not cracked as Dannie said and the calipers were working fine before bringing it to them.

   I am currently getting all of my documentation in order to take Purrfect Auto to court and recover the money that was scammed from me fraudulently.

This report was posted on Ripoff Report on 05/25/2016 03:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/purrfect-auto/henderson-nevada-89052/purrfect-auto-told-me-i-needed-a-brake-job-when-my-brakes-were-fine-henderson-nevada-1307721. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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