Complaint Review: Quality Paperback Book Club - Internet Select State/Province
- Quality Paperback Book Club Internet, Select State/Province USA
- Phone:
- Web: www.qpb.com
- Category: Books, Records & Videos
Quality Paperback Book Club Cancelled membership but books and bills keep coming Internet Pennsylvania
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Cancelled my membership via email on December 13th as I started receiving books I did not order. Got a confirmation email that I was no longear a member in the featured selection area but could still order books if I chose. The email assured me that no further automatic shipments would occur. After getting a new debit card due to the Target debacle I was notified that QPB had attempted to charge my old card and was denied. I then received another automatic shipment last weeK. I wrote "return to sender did not order" and put the box back in the mail.
When I forwarded the email confirming my cancellation to customer service and asked for an explanation I got a reply back that now I owed them almost $90 for the latest shipment and another that was on its way! They completely ignored the email I forwarded them showing my membership to be cancelled. I went on the website and cannot even access the page anymore to decline automatic shipments! Tried calling, they do not have a toll free number to call. Was on hold for fifteen minutes and hung up. I fear that I will continie to be billed and that these charges will not be reversed and I will end up having something on my pristine credit report.
This report was posted on Ripoff Report on 01/14/2014 10:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/quality-paperback-book-club/internet-select-stateprovince/quality-paperback-book-club-cancelled-membership-but-books-and-bills-keep-coming-internet-1115374. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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