Complaint Review: QX Telecom (WQ Long Distance) - Quantico Virginia
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- QX Telecom (WQ Long Distance) QX Telecom (QX Phone Card; WQ Long Distance; Quality Exchange Communications) Quantico, Virginia U.S.A.
- Phone:
- Web:
- Category: Telephones
QX Telecom rip-off scam Quantico Virginia
*Author of original report: Complaint Closed
*Author of original report: Complaint Closed
*Author of original report: Complaint Closed
*Author of original report: Complaint Closed
*Author of original report: Follow-up Letter 22 May 03
*Author of original report: Follow-up Letter 22 May 03
*Author of original report: Follow-up Letter 22 May 03
*Author of original report: Follow-up Letter 22 May 03
*Author of original report: LETTER TO WQ Long Distance
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
QX Telecom (QX Phone Card; WQ Long Distance; Quality Exchange Communications)QX Telecom (WQ Long Distance) ripoff dishonest ripoffs rip off scam con artists ripoff artists fraud ripoff con-artists took us for all we had Quantico Virginia .....
I first discovered this scam after discovering 3 months of unauthorized charges to my credit card of $59.78 each. I contacted QX Telecom and they said I had ordered the service and should have received a phone card in the mail (I never did). They said they would send me another card. I waited a month and did not receive one. I called back and they gave me my calling information over the phone.
They agreed to refund the last two charges, however, I had to pay the first. After cancelling my card, I had 5000 minutes to burn. I sent the information to all my friends to use up the mintues. I've been calling the card to check on the minutes which were almost depleted. I called today and was shocked to find the card fully recharged.
I checked my credit card statement online and on 14 Feb my credit card was charged $59.78 for another phone card without my authorization.
I called tonight and the service representative said that I called them on 14 December and recharged the card. When I asked them who called and recharged the card he said all they have is a note, they don't write down the persons name. I know this is a lie because the card was not depleted during December there was no reason for anyone to call to reactive the card. This company is totally out of control.
I told him I wish to file a complaint. He said I have to submit a letter. I told him to cancel the card and I am out another $59.78. How do I get rid of these guys???
Robert
Quantico, Virginia
U.S.A.
This report was posted on Ripoff Report on 03/06/2003 07:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/qx-telecom-wq-long-distance/quantico-virginia-22134/qx-telecom-rip-off-scam-quantico-virginia-48253. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#9 Author of original report
Complaint Closed
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Tuesday, May 27, 2003
On 27 May 2003, I received a refund of $59.78. I consider my complaint closed.
#8 Author of original report
Complaint Closed
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Tuesday, May 27, 2003
On 27 May 2003, I received a refund of $59.78. I consider my complaint closed.
#7 Author of original report
Complaint Closed
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Tuesday, May 27, 2003
On 27 May 2003, I received a refund of $59.78. I consider my complaint closed.
#6 Author of original report
Complaint Closed
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Tuesday, May 27, 2003
On 27 May 2003, I received a refund of $59.78. I consider my complaint closed.
#5 Author of original report
Follow-up Letter 22 May 03
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Friday, May 23, 2003
22 May 03
Dear Sir,
On 16 March 03, I filed the below complaint with your company. Please acknowledge receipt and provide me a status of what action is pending.
I demand a refund of $59.78 due to the unauthorized charge to my account.
Maj Robert Willis
4018B Quarters
Quantico, VA 22134
16 MAR 03
WQ Long Distance
P.O. Box 3213
Thousand Oaks, CA 91359
Dear Sir,
After 3 charges appeared on my credit card, I contacted your company to have the charges refunded because I was unaware I had ordered your product. You agreed to refund two payments (of which you double charged me), but you said you were unwilling to refund my first payment.
Since I never received a phone card from you, you provided me my PIN over the phone. I made it very clear to you during our phone discussion(s) NOT TO MAKE ANY FURTHER DEBITS TO MY CREDIT CARD, and your customer service representative said NO FURTHER CHARGES WOULD BE MADE.
On 14 FEB, you again DEBITED MY CREDIT CARD for $59.78. I DID NOT AUTHORIZE YOU TO DO THIS AND DISTINCTLY TOLD YOUR CUSTOMER SERVICE REPRESENTATIVE IN DECEMBER NOT TO!
Back in December, I was told by your customer representative the card would not recharge automatically. Since I never called to request another card, who authorized this charge? I want you to STOP CHARGING MY CREDIT CARD. I DO NOT WANT YOUR SERVICE.
I have filed a complaint with the FCC via their website.
Please check out the website www.RipOffReport.com and conduct a search under QX:
http://www.ripoffreport.com/default.asp It is comforting to know, I'm not the only one who has been RIPPED OFF. I sincerely doubt your company will stay in business long. You do not have appropriate ethics to survive in today's business world.
If you refuse to refund my money, provide me the information on who authorized you to debit my credit card on 14 Feb so I can follow up with appropriate authorities.
Maj Robert W
Quantico, VA 22134
#4 Author of original report
Follow-up Letter 22 May 03
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Friday, May 23, 2003
22 May 03
Dear Sir,
On 16 March 03, I filed the below complaint with your company. Please acknowledge receipt and provide me a status of what action is pending.
I demand a refund of $59.78 due to the unauthorized charge to my account.
Maj Robert Willis
4018B Quarters
Quantico, VA 22134
16 MAR 03
WQ Long Distance
P.O. Box 3213
Thousand Oaks, CA 91359
Dear Sir,
After 3 charges appeared on my credit card, I contacted your company to have the charges refunded because I was unaware I had ordered your product. You agreed to refund two payments (of which you double charged me), but you said you were unwilling to refund my first payment.
Since I never received a phone card from you, you provided me my PIN over the phone. I made it very clear to you during our phone discussion(s) NOT TO MAKE ANY FURTHER DEBITS TO MY CREDIT CARD, and your customer service representative said NO FURTHER CHARGES WOULD BE MADE.
On 14 FEB, you again DEBITED MY CREDIT CARD for $59.78. I DID NOT AUTHORIZE YOU TO DO THIS AND DISTINCTLY TOLD YOUR CUSTOMER SERVICE REPRESENTATIVE IN DECEMBER NOT TO!
Back in December, I was told by your customer representative the card would not recharge automatically. Since I never called to request another card, who authorized this charge? I want you to STOP CHARGING MY CREDIT CARD. I DO NOT WANT YOUR SERVICE.
I have filed a complaint with the FCC via their website.
Please check out the website www.RipOffReport.com and conduct a search under QX:
http://www.ripoffreport.com/default.asp It is comforting to know, I'm not the only one who has been RIPPED OFF. I sincerely doubt your company will stay in business long. You do not have appropriate ethics to survive in today's business world.
If you refuse to refund my money, provide me the information on who authorized you to debit my credit card on 14 Feb so I can follow up with appropriate authorities.
Maj Robert W
Quantico, VA 22134
#3 Author of original report
Follow-up Letter 22 May 03
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Friday, May 23, 2003
22 May 03
Dear Sir,
On 16 March 03, I filed the below complaint with your company. Please acknowledge receipt and provide me a status of what action is pending.
I demand a refund of $59.78 due to the unauthorized charge to my account.
Maj Robert Willis
4018B Quarters
Quantico, VA 22134
16 MAR 03
WQ Long Distance
P.O. Box 3213
Thousand Oaks, CA 91359
Dear Sir,
After 3 charges appeared on my credit card, I contacted your company to have the charges refunded because I was unaware I had ordered your product. You agreed to refund two payments (of which you double charged me), but you said you were unwilling to refund my first payment.
Since I never received a phone card from you, you provided me my PIN over the phone. I made it very clear to you during our phone discussion(s) NOT TO MAKE ANY FURTHER DEBITS TO MY CREDIT CARD, and your customer service representative said NO FURTHER CHARGES WOULD BE MADE.
On 14 FEB, you again DEBITED MY CREDIT CARD for $59.78. I DID NOT AUTHORIZE YOU TO DO THIS AND DISTINCTLY TOLD YOUR CUSTOMER SERVICE REPRESENTATIVE IN DECEMBER NOT TO!
Back in December, I was told by your customer representative the card would not recharge automatically. Since I never called to request another card, who authorized this charge? I want you to STOP CHARGING MY CREDIT CARD. I DO NOT WANT YOUR SERVICE.
I have filed a complaint with the FCC via their website.
Please check out the website www.RipOffReport.com and conduct a search under QX:
http://www.ripoffreport.com/default.asp It is comforting to know, I'm not the only one who has been RIPPED OFF. I sincerely doubt your company will stay in business long. You do not have appropriate ethics to survive in today's business world.
If you refuse to refund my money, provide me the information on who authorized you to debit my credit card on 14 Feb so I can follow up with appropriate authorities.
Maj Robert W
Quantico, VA 22134
#2 Author of original report
Follow-up Letter 22 May 03
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Friday, May 23, 2003
22 May 03
Dear Sir,
On 16 March 03, I filed the below complaint with your company. Please acknowledge receipt and provide me a status of what action is pending.
I demand a refund of $59.78 due to the unauthorized charge to my account.
Maj Robert Willis
4018B Quarters
Quantico, VA 22134
16 MAR 03
WQ Long Distance
P.O. Box 3213
Thousand Oaks, CA 91359
Dear Sir,
After 3 charges appeared on my credit card, I contacted your company to have the charges refunded because I was unaware I had ordered your product. You agreed to refund two payments (of which you double charged me), but you said you were unwilling to refund my first payment.
Since I never received a phone card from you, you provided me my PIN over the phone. I made it very clear to you during our phone discussion(s) NOT TO MAKE ANY FURTHER DEBITS TO MY CREDIT CARD, and your customer service representative said NO FURTHER CHARGES WOULD BE MADE.
On 14 FEB, you again DEBITED MY CREDIT CARD for $59.78. I DID NOT AUTHORIZE YOU TO DO THIS AND DISTINCTLY TOLD YOUR CUSTOMER SERVICE REPRESENTATIVE IN DECEMBER NOT TO!
Back in December, I was told by your customer representative the card would not recharge automatically. Since I never called to request another card, who authorized this charge? I want you to STOP CHARGING MY CREDIT CARD. I DO NOT WANT YOUR SERVICE.
I have filed a complaint with the FCC via their website.
Please check out the website www.RipOffReport.com and conduct a search under QX:
http://www.ripoffreport.com/default.asp It is comforting to know, I'm not the only one who has been RIPPED OFF. I sincerely doubt your company will stay in business long. You do not have appropriate ethics to survive in today's business world.
If you refuse to refund my money, provide me the information on who authorized you to debit my credit card on 14 Feb so I can follow up with appropriate authorities.
Maj Robert W
Quantico, VA 22134
#1 Author of original report
LETTER TO WQ Long Distance
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Sunday, March 16, 2003
16 MAR 03
WQ Long Distance
P.O. Box 3213
Thousand Oaks, CA 91359
Dear Sir,
After 3 charges appeared on my credit card, I contacted your company to have the charges refunded because I was unaware I had ordered your product. You agreed to refund two payments (of which you double charged me), but you said you were unwilling to refund my first payment.
Since I never received a phone card from you, you provided me my PIN over the phone. I made it very clear to you during our phone discussion(s) NOT TO MAKE ANY FURTHER DEBITS TO MY CREDIT CARD, and your customer service representative said NO FURTHER CHARGES WOULD BE MADE.
On 14 FEB, you again DEBITED MY CREDIT CARD ACCOUNT for $59.78. I DID NOT AUTHORIZE YOU TO CHARGE MY ACCOUNT AND DISTINCTLY TOLD YOUR CUSTOMER SERVICE REPRESENTATIVE IN DECEMBER NOT TO!
Back in December, I was told by your customer representative that the card would not recharge automatically. Since I never called to request another card, who authorized this charge? I want you to STOP CHARGING MY CREDIT CARD. I DO NOT WANT YOUR SERVICE.
I have filed a complaint with the FCC via their website.
Please check out the website www.RipOffReport.com and conduct a search under QX: http://www.ripoffreport.com/default.asp It is comforting to know, I'm not the only one who has been RIPPED OFF. I sincerely doubt your company will stay in business long. You do not have appropriate ethics to survive in today's business world.
If you refuse to refund my money, please provide me the information on who authorized you to debit my credit card on 14 Feb 03.
Related Reports
08:02 PM
09:57 AM
New Updated Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
