Complaint Review: Rapidshare - Gewerbestrasse Internet
- Rapidshare Internet United States of America
- Phone:
- Web: http://rapidshare.com
- Category: Internet Services
Rapidshare false advertising and unexpected rate hikes Gewerbestrasse, Internet
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Back on 2011-05-04, I renewed my rapidshare account because their process had dropped from what most believe was a attempt to get customers back from a new billing system which caused many including myself to drop their service. The website stated that by purchasing 2000 rapids I would be good for 4 months at 495 rapids per month for service and after the payment went through I saw I was in service until Sept. 11th, 2011.
Just this morning I received an email notice stating that I only had 5 days remaining on my account - that is until July 3rd. I have since logged in to check the billing and noticed they have started deducting 990 rapids per month rather than my advertised 495. I did not receive any notice that the rates were doubling with no additional benefits.
I have contacted rapidshare and expect a generic response as I have gotten before last time this happened, but I still want to voice my experience and how i have been ripped off. This is now the second time I have been ripped off by this company luring customers in with low rates - making you buy in bulk to maintain a low rate- and then jacking the rates up.
To put this into perspective, rates for rapids has not changed, but back a year ago it was 99 rapids a month.
This report was posted on Ripoff Report on 06/28/2011 05:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rapidshare/internet/rapidshare-false-advertising-and-unexpected-rate-hikes-gewerbestrasse-internet-746261. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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