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Ripoff Report | RBS Worldpay Review - Atlanta, Georgia
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Report: #1181367

Complaint Review: RBS Worldpay - Atlanta Georgia

  • Submitted:
  • Updated:
  • Reported By: Audrey — Northampton Massachusetts
  • Author Not Confirmed What's this?
  • Why?
  • RBS Worldpay 600 Morgan Falls Road Atlanta, Georgia USA

RBS Worldpay Worldpay Unfair Contracts and Cancellation Fees. I was quoted over $3000.00 in cancellation fees Atlanta Georgia

*UPDATE Employee: Please allow us to try and assist

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When I was promised lower rates for 3 years Worldpay customer service did not explain any penalties for cancellation.  The word contract was never used.  When I decided to change merchant service companies to have automatic recurring payments I was informed of outrageous penalties of over $3000.00.  I opted to keep the service and not use the processing.  The next month $700 was removed from my account without explaination or permission.  

This company doesn't work to help customers and takes every opportunity to charge fees when ever possible.  Save yourself a lot of money and choose someone else.

This report was posted on Ripoff Report on 10/07/2014 04:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rbs-worldpay/atlanta-georgia/rbs-worldpay-worldpay-unfair-contracts-and-cancellation-fees-i-was-quoted-over-300000-1181367. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Please allow us to try and assist

AUTHOR: WorldPay Customer Impact - ()

POSTED: Tuesday, October 07, 2014

Hello Audrey,

We recently saw your post, we would like to apologize for any misunderstandings and would like to address your concerns. Please provide us with your merchant ID and contact information by emailing customer.Impact@worldpay.us and we will reach out to you to discuss further.

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