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Report: #699617

Complaint Review: WorldPay - Atlanta Georgia

  • Submitted:
  • Updated:
  • Reported By: SI - Texas — Lubbock Texas United States of America
  • Author Not Confirmed What's this?
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  • WorldPay 600 Morgan Falls Road Atlanta, Georgia United States of America

WorldPay, RBS WorldPay, 16 years with them and they charge me an early termination fee? Atlanta, Georgia

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My business has been with this company since 1995.   After being charged outrageous processing fees of 6% on some credit cards, we switched to another company.   When I called this company to inform them of our cancellation with their service, they informed me that there would be an early termination fee and that it was in my contract.   I told them that I no longer had I contract with them, but they informed me that it automatically renewed every year and went ahead and charged my bank account $195 early termination fee.   

They also charged $9.99 a month for data security fees - they were making the merchants pay for their security breach that occurred in 2009 which was their responsibility.  I know I paid those "fees" for over a year.  

I did get good service from the call center any time I needed supplies; but of course, I did pay a fee for those each month whether I needed them or not.   

I am outraged by the data security fees that they charged and totally amazed that they charged a "15-year" customer an early termination fee.

This report was posted on Ripoff Report on 02/24/2011 07:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/worldpay/atlanta-georgia-/worldpay-rbs-worldpay-16-years-with-them-and-they-charge-me-an-early-termination-fee-at-699617. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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