Complaint Review: Worldpay - Ohio
- Worldpay Ohio United States
- Phone: 1-877-826-1725
- Web: https://www.worldpay.com/
- Category: Merchant Services
Worldpay Worldpay Inc. Vantiv Worldpay LLC Fraudulently withdrew $585. Ohio
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Without our knowledge they started a second account/ merchant ID -- kept charging us fees etc... for both accounts even though only one was "active" -- we closed our account with them to switch to another service and yet they kept helping themselves to monies out of our bank account -- thats when we realized they been charging us for 2 accounts for the last 4 months --
after 3-4 calls into their customer service department -- finally got someone who agreed we should not be liable for the charges and would open 2 "case numbers" to be reported to the department that handles refunds/repayments and we should be reimbursed in 7-10 days.
2 weeks later nothing had happened -- so contacted customer service -- gave them "case numbers" -- was told case closed -- no reimbursements -- have a nice day. Have tried reported them to FTC and Texas attorney general -- they appear to be able to do all this with impunity.
This report was posted on Ripoff Report on 04/09/2019 11:07 AM and is a permanent record located here: https://www.ripoffreport.com/report/worldpay/ohio-vantiv-llc-fraudulently-1476796. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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