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Ripoff Report | Worldpay Review - Nationwide - Worldpay us early termination
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Report: #1268291

Complaint Review: Worldpay - Nationwide

  • Submitted:
  • Updated:
  • Reported By: PJ Kruschel — Wisconsin Dells Wisconsin USA
  • Author Confirmed What's this?
    • Why?
  • Worldpay Nationwide USA

Worldpay Worldpay US $495 Early Termination Fee - After they bricked my terminal and failed to send me a new one I ordered Atlanta GA Nationwide

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Worldpay sent a firmware update to terminals on or around July 1st, 2015. Thousands of terminals went down including at all three of my businesses. My one terminal never came back up. I called in and they told me to wait another 24 hours.

It still did not come back up and they claimed the terminal would never be able to be used again.

After a few weeks of going back and forth with them, I finally ordered a new terminal. However they never fulfilled the order.

Finally, I switched companies. Now they want $495 to terminate a contract that was "auto renewing"

 

This report was posted on Ripoff Report on 11/16/2015 12:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/worldpay/nationwide/worldpay-worldpay-us-495-early-termination-fee-after-they-bricked-my-terminal-and-fail-1268291. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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