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Report: #1313762

Complaint Review: Worldpay - Atlanta Georgia

  • Submitted:
  • Updated:
  • Reported By: Kurt — Oxon Hill Maryland USA
  • Author Not Confirmed What's this?
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  • Worldpay 600 Morgan Falls Rd, Ste 260 Atlanta, Georgia USA

Worldpay Excessive Fees!! Atlanta Georgia

*UPDATE Employee: Worldpay US, Inc,

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I have a small business.  As the use of credit cards was becomming more popular, I decided to accept credit card payments from my customers about 12 yeasr ago.

I chose Worldpay as their rates seemed pretty competitive and I assumed that all the companies would charge about the same rates.  As my business has expanded over the years, I find myself rather busy and not able to keep up on everything as well as I should.

The monthly fee on my last statement seemed a little high, so I checked the total amount I had received in credit card payments.  It was a pretty normal month, but then I checked the actual rate I was being charged, I calculated it to be 7.195%  So I guess they just keep bumping it up month after month, year after year, a little at a time so you dont notice.  

Thanks a lot Worldpay, we don't already work hard enough...  My new company charges 1.95% !!!!

This report was posted on Ripoff Report on 06/27/2016 12:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/worldpay/atlanta-georgia-30350/worldpay-excessive-fees-atlanta-georgia-1313762. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
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#1 UPDATE Employee

Worldpay US, Inc,

AUTHOR: WorldPay Customer Impact - (USA)

POSTED: Tuesday, June 28, 2016

Hi Kurt. We are sorry to hear they you are unhappy with your account fees and would like to take a look at everything for you. Please send an email including your merchant ID number to customer.impact@worldpay.us and someone will reach out to you.

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