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Report: #1427579

Complaint Review: Worldpay - Atlanta Georgia

  • Submitted:
  • Updated:
  • Reported By: Carol — Helotes Texas United States
  • Worldpay 201 17th Street, Suite 1000 Atlanta, Georgia United States

Worldpay Brian Hollopeter This business is a scam. I also delt with Brian Hollopeter, who contracted with me without any mention of the $179 yearly terminal maintenance fee. Now I am trying to deactivate the service and they are telling me I have a 3 year contract and will have "Early termination charges. Atlanta Georgia

*UPDATE Employee: Worldpay US, Inc.

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Worldpay and their agent Brian Hollopeter is a scam.  They never mention the $179 yearly fee, and then When you try to deactivate your account they charge another $295 for Early termination fees.

 

If you are able to get someone to answer Customer Service- It took me 3 days to get someone to answer after 30 minutes on hold, they tell you it isn't in your contract, its in their separate "Terms of Service."

This report was posted on Ripoff Report on 02/06/2018 11:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/worldpay/atlanta-georgia-30363/worldpay-brian-hollopeter-this-business-is-a-scam-i-also-delt-with-brian-hollopeter-w-1427579. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Worldpay US, Inc.

AUTHOR: WorldPay - (United States)

POSTED: Wednesday, February 14, 2018

Hi Carol. We apologize for the frustration you are experiencing with your account. Please provide us with your merchant ID and contact information by emailing customer.impact@worldpay.us and someone will reach out to you.

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