Real Property Management horrific living conditions-will not return deposit louisville Kentucky

The basement had very old disgusting carpet. There were always bugs that we could not get rid of. We did not know how disgusting the carpet was until the sewer overflowed in the basement. The plubmer informed us that it was the same carpet as the last time the sewer flooded. We complained and wanted new carpet. They said no. We told them we were moving. They tried to charge us a moving penalty. After that they tried to charge us more rent. They will not return any of the deposit.