Complaint Review: REAL TIME FREIGHT - CHICAGO Illinois
- REAL TIME FREIGHT www.realtimefreight.com CHICAGO, Illinois U.S.A.
- Phone:
- Web:
- Category: Small Business Services
REAL TIME FREIGHT SCAM !!!! BE AWARE $30.00 A MONTH MINIMUM 3 MONTHS !! YOU CAN NOT CANCEL CHICAGO Illinois
*Consumer Comment: Realtime Freight
*UPDATE Employee: Unfortunate
*REBUTTAL Owner of company: Real Time Freight is the Real Deal
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The option $30.00 a month (cancel anytime) it a lie, and there is no freight.
On February 2009 I was online looking for a load board to find freight from CA-CA, I found REAL TIME FREIGHT. They advertise that direct shippers and distributors post freight everyday and that you can be part of their network, I wanted to deal directly shippers so I gave this website a try.
On the payment options I choose the $30.00 a month membership cancel anytime. After visiting the load board there was only 5 loads total from CA-CA, one from a shipper that did not wanted to be contacted, the other 4 loads from two brokers, and tree of those loads were old. When I called to cancel the membership I was told there is a minimum of 3 months. WHAT HAPPEN TO CANCEL ANYTIME???
This website is a scam, there is no freight, that is why they don't offer you a 10-30 days free trial like GETLOADED.com, because they know you will not comeback. That is why they hide the minimum of 3 months, because they know that you will no return after 30 days.
Mike
downey, California
U.S.A.
This report was posted on Ripoff Report on 03/14/2009 11:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/real-time-freight/chicago-illinois/real-time-freight-scam-be-aware-3000-a-month-minimum-3-months-you-can-not-cancel-434349. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
Realtime Freight
AUTHOR: Runner - (USA)
SUBMITTED: Friday, June 17, 2016
Comments regarding this report about RTF I own a trucking and brokerage company and I first started using RTF in 2006. They've always treated me and my companies good! I've never seen anyone complain about a load board not having a load that you need. It doesn't say anywhere that RTF guarantees they will have a load for every single member every single day that you log in to their site. I think before you report a company you should have a little bit of common sense! Of course this is just my opinion! I'm sorry but I had to respond to this cause there is so many companies ripping truckers off but honestly I don't think RTF is or ever has ripped any of us off! They offer us all a service not a guarantee! Thank you for all that you do offer us RTF!!
#2 UPDATE Employee
Unfortunate
AUTHOR: RTF Customer Support - (United States of America)
SUBMITTED: Wednesday, April 27, 2011
It is unfortunate that we cannot please all of our customers. It is unfortunate that today we dont have a load for every one of our 75,000 users, every time they log in, each with their own particular equipment and a specific destination in mind; however, we are working towards this goal!
Real Time Freight was established in 2003 and we have grown every year since. We are here to stay, and work very hard to satisfy all of our customers - even those customers who sign up, log in, and hope to find a load ever time that fits their specific needs. We are the largest direct shipper board in North America and with offices now in Sao Paulo, Brazil. We are an international company processing over a 100,000 transactions daily.
We dont have a cancel anytime policy, we simply dont allow our customers to cancel their service within the month, or said another way, we dont provide partial refunds.
We service Shippers, Carriers and Brokers at Real Time Freight and work hard to make all of our customers happy and meet their individual needs and expectations. Please call us anytime; we would love to hear from you.
#1 REBUTTAL Owner of company
Real Time Freight is the Real Deal
AUTHOR: Rtfs - (U.S.A.)
SUBMITTED: Wednesday, May 27, 2009
Real Time Freight Services (RTFS) has been in business since January 2002. RTFS is in the highest standing with all major credit bureaus and was recently give an A+ grade from the Better Business Bureau for their outstanding record.
In regards to this post, Real Time offers a month to month subscription to anyone who has talked to an RTF rep and received a full demo of the system. This way, the customer knows exactly what RTFS does and who they service. The customer can cancel the account at anytime within their own network. When someone signs themselves up online, there is a three month minimum, which is clearly stated many times before the sign up is complete. It is also noted on the customer's receipt & registration email, immediately after signing up.
Real Time Freight remains the largest online Shipper loadboard in the transportation industry. Please feel free to contact us at anytime or check out the website at www.realtimefreight.com.
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