Real Time Resolutions RTS Violations of Federal Bankruptcy Laws and Fair Credit Reporting Act DALLAS Texas

RTS does not follow Federal Bankruptcy guidelines nor the Fair Credit Reporting Act. I filed Chapter 7 bankruptcy a couple years back, there was an account for 3,789.00 included. suddenly last year this account shows up under RTS on my credit. I disputed it and  contacted RTS. The rep apologized profusely, that she did see where it was in bankruptcy, even verified my Attorney's name and contact info.  Also stated that it looked like the open date was changed a COUPLE of times and then was reopened !!! She said she would correct it. When I checked my credit report again, it showed the account as included in bankruptcy but still open. I called them back again they apologized, and said basically the same thing as the previous rep, and they would correct it, they did not. I have disputed with Credit Bureaus and RTS. I have disputed again, and again. they correct it then report it again. This last time, I received notification it would be removed, when I checked it was removed Sept 15 2016 and the REOPENED Sept 15 2016, as in COLLECTIONS. not included in Bankruptcy.  I disputed it AGAIN , and contacted RTS again, they said they say they see an open date but not where they ever included it in bankruptcy, that this account was opened after my bankruptcy, (how do you know when I filed, if you do not see it ever being included in bankrupty) And they said they did they have my attorney contact information. The reps before were the ones who told ME, my attorny contact info. Funny how they said it was opened AFTER my filing, when they said they never saw it included in my bankruptcy, and they no longer have my attorney contact info when TWO of their reps before, told it to me without me even having to ask them.  I faxed a copy of my credit report over to them for the PROOF of it being reported by THEM in bankruptcy. Seems this company keeps getting away with this, I contacted my bankruptcy lawyer As well as BBB.  I had AAA credit before, a death in the family, and I am battling like hell to recover, this company has chose the wrong girl to play their scamming games with.