Complaint Review: RealEstateAgent.com - Hollywood Florida
- RealEstateAgent.com 2700 North State Road 7 Hollywood, Florida USA
- Phone: 866-495-4953
- Web: RealEstateAgent.com
- Category: Advertising / Deceptive
RealEstateAgent.com, Business Locate Deceptive, No customer service manners. Not one lead from 5 market areas. Would not accept email for cancellation, only fax which didn't work or snail mail Hollywood Florida
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
They called me and was given a $70 promotion in 2012.
At the end of 3 months, I saw a $175 charge on my credit card. (I had forgotten all about this).
Every time I tried calling, I was told they could not process my cancellation by phone or email..had to be faxed or mailed.
Not one time did they tell me there was a 10 day cancellation notice that could not overlap the billing date. Once you do, you need to wait another 90 days for the cancellation to go through.
On Feb 23 2015 I tried faxng my letter....fax doesn't work. So I mailed it.
I receive an email back telling me that the cancellation is effective on May 28 2015. Then I see that I was charged $175 on Feb 28 2015.
I sent an email....no response. Today I call and get a woman on the line, telling me that they need 10 days prior notice. She insisted that it was in my contract. While on the phone with her I looked at the original confirmation email I was originally received when I placed the order and there was no contract except for a yellow 'order confirmation' button. She told me to click on it for the contract. Who knew that's where the contract was? She cited the paragraph number where I was to scroll down a 2 inch window so I could read it. Yes, it was there. BUT who knew? AND in such small print!
She also put me on hold for a few minutes instead of speaking with me so she could answer another call
Honest people don't conduct business that way!!
This report was posted on Ripoff Report on 04/01/2015 10:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/realestateagentcom/hollywood-florida-33021/realestateagentcom-business-locate-deceptive-no-customer-service-manners-not-one-lead-1219686. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.