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Report: #547647

Complaint Review: REALGOLDSOFT BAKU AJ - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Blue-j — Canyon Country California United States of America
  • Author Not Confirmed What's this?
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  • REALGOLDSOFT BAKU AJ Internet United States of America

REALGOLDSOFT BAKU AJ Real Gold Soft They got me for $49.95 U.S. for a two year contract charged by REALGOLDSOFT BAKU. It instructed me to purchase their product and use it to scan my computer. I used my bank card and divulged all my pe Internet

*General Comment: They are Bogus Scammers!

*Consumer Comment: Call your bank

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A seemingly legit Security program appeared on my computer on December 26, 2009, it informed me that my computer had been infected and was locked up with with a serious Trojan virus.


It instructed me to purchase their product and use it to scan my computer. I used my bank card and divulged all my personal information to purchase the bogus Security software and I let it scan my computer. Their icon then appeared on my desktop and their homepage also appeared on my computer at startup.


The entire process seemed bogus to me so I looked them up and ran into all the scam blogs against them.  I went back home tried to remove them from my computer by all I found was an icon to files.  I installed another software to clean it up, it recognized it as malicious virus and now doesn't show in my computer. 


However Im scared because I used my bank card and personal info to purchase that program. They got me for $49.95 U.S. for a two year contract charged by REALGOLDSOFT BAKU.


The order information did not stay on the screen long enough for me to print it therefore I do not have confirmation details and neither did I receive an email from them confirming my order. I am in the process of canceling my bank account to protect it. I am also worried about all the other information I stupidly provided such as my name, address etc.

This report was posted on Ripoff Report on 12/30/2009 02:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/realgoldsoft-baku-aj/internet/realgoldsoft-baku-aj-real-gold-soft-they-got-me-for-4995-us-for-a-two-year-contract-ch-547647. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 General Comment

They are Bogus Scammers!

AUTHOR: LA - (United States of America)

POSTED: Friday, January 01, 2010

I too had this happen to me! I went ahead and cancelled my card because they also had your name, address, and CVV number from the back of your card.  I noticed you mentioned you didn't have a # of contact for the company. USA # on the receipt says 1800-476-2570.  I called and they hung up on me.  I also emailed them immediately at support@safteybillingpayments.com and told them that I was reporting them and demanded a refund.  This is what my bank asked me to do first. If they still do not refund it, then on Monday I am going to dispute the phony charges.  I hope this helps somewhat. I am so upset as well. Best of luck.

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#1 Consumer Comment

Call your bank

AUTHOR: Susan - (USA)

POSTED: Wednesday, December 30, 2009

Call your bank ASAP and tell them about this, they might be able to get the $49.95 back but if not will help you from these people billing you again.

You should also visit Microsofts Windows Live One site at http://onecare.live.com/site/en-us/default.htm and let it run a complete scan. Then run it again.

If your ISP is Comcast they give you free McAfee. I have used McAfee since the early 90's  and have never had a virus. 

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