Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #547927

Complaint Review: realgoldsoft.com - Internet

  • Submitted:
  • Updated:
  • Reported By: elle — Mesa Arizona United States of America
  • Author Not Confirmed What's this?
  • Why?
  • realgoldsoft.com Internet United States of America

realgoldsoft.com Desktop Defender Awaiting refund on bogus software, Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I turned on my computer and it was going nuts! All these pop-ups kept coming up saying that I needed to purchase software to defend my computer from viruses, worms, spam, etc... When I would try to close out of it, more pops ups about this software would come up. There was nothing I could do except to purchase the software.  When I did this I printed off my receipt and noticed that it said a charge of $51.45 would appear as "www.realgoldsoft.com."

At this point, I knew I had been scammed. Why would a software company bill you under the name of "realgoldsoft."  Immediately I checked my account and sure enough it came out.

My computer was now working fine and I realized I purchased an icon for 51.45. I called their so called Customer Service line, which no one answered and then the phone disconnected.  I emailed their billing support and got a response back immediately that said they would take care of it in a day.  I am awaiting that credit back to my account.

In the meantime, I called my own credit card company and filed a dispute as well as cancelled my card and important info that they had asked for. 

PLEASE do not purchase this so called defender software! Its a scam! Use well known software defenders! If your computer won't let you on...even if you turn it off and turn it back on it will still be there. Get an expert to check out your computer. This is ridiculous.

This report was posted on Ripoff Report on 12/31/2009 02:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/realgoldsoftcom/internet/realgoldsoftcom-desktop-defender-awaiting-refund-on-bogus-software-internet-547927. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now