Complaint Review: Redbox DVD Rental Kiosk - Myrtle Beach South Carolina
- Redbox DVD Rental Kiosk 628 Kent Lane Myrtle Beach, South Carolina United States of America
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- Category: Video Stores
Redbox DVD Rental Kiosk dvd rental It charged me for 3 days though I returned the dvd next day. Myrtle Beach, South Carolina
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I rented 3 movies from walgreens redbox kiosk by 501 in carolina forest, Myrtle beach. I returned them the next day in walmart redbox kiosk together. But they charged me saying I returned them at 2nd, 3rd and 4th day. I called their customer service, after 14 minutes wait I got one of the representatives, she said I had to provide email address so that they would provide receipt. I thought I made mistake not providing email adress at the the time of rental. I searched internet and found tons of complaints about redbox, and learned that even if I had provided an email, there wouldn't be any change. I would be charged as I charged. There was no proof as I returned earlier from my side except my own kids looking at the process of return in Walmart. Now I think if they have charged for the price of DVD saying I never returned the disc, I didn't have a proof that I returned.
Renting was easy and for me the selection was okay. I am NEVER GONNA rent from them again unless they change the system so that we get some type of confirmation when we return dvds.
For me it was total rip off. No way to get credit back from them.
This report was posted on Ripoff Report on 08/29/2009 07:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/redbox-dvd-rental-kiosk/myrtle-beach-south-carolina-29579/redbox-dvd-rental-kiosk-dvd-rental-it-charged-me-for-3-days-though-i-returned-the-dvd-next-487225. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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