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Report: #858489

Complaint Review: Redi Clinic - Internet

  • Submitted: Fri, March 23, 2012
  • Updated: Fri, March 23, 2012
  • Reported By: Grace — Tomball Texas United States of America
  • Redi Clinic
    28520 Tomball Parkway Tomball, TX 77375
    Internet
    United States of America

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On February 27, 2012 , I sent Rediclinic a letter stating why I believed I should get a refund: 

I was seen at the Tomball location on 2/6/12 for a sinus infection. I've had many of them and know when I have one. 

After explaining that I developed this because of lots of crying and tissues after learning my father passed away three days earlier, "Dr" at the Rediclinic in Tomball Texas looked in my ears, mouth and checked my breathing with the stethoscope. I told her my symptoms were pain in my left estachian tube, headaches and sinus pressure.

She said either I should go to the ER and get a test done for a heart attack or she would prescribe a muscle relaxer as an anti inflammatory for the stiff neck. Already too upset to argue and having my two children present,  I asked for a steroidal anti inflammatory instead as I was going to be driving with them within hours across state for a funeral. She
wouldn't do that, so I left with nothing, no medicines and no diagnosis.

This has now turned into a bronchial infection. I still have headaches, coughing, thick green phlegm and my sides and back ache. The same left estachian tube hurts to touch and I was just seen 2/27/2012 at The Woodlands location and given much better treatment and an antibiotic for a respiratory infection and this woman was much more pleasant and
helpful.   

I will never go to Tomball Redi Clinic clinic again, the experience was a waste of money and there isn't even a main office email or contact person! I was refused a refund when no treatment, no diagnosis and no medicine was given. Unfortunately, the company is not a BBB Accredited Business ..hmmmm.   

This report was posted on Ripoff Report on 03/23/2012 03:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/redi-clinic/internet/redi-clinic-refused-refund-internet-858489. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Response to my complaint from the area manager:

AUTHOR: Grace - ()

 

Good Afternoon Mrs. *****,

My name is H*****r B*****t and am the Area Manager for the Tomball clinic. I have received your email requesting a refund from your visit in February. After reviewing your chart, it appears that the clinician spent her time and used medical decision making during your visit, therefore a refund cannot be approved. I do apologize for the problems you experienced, please let me know if I can be of further assistance.

Sincerely,

H*****r B******t, MPAS, PA-C

Houston North Area Manager

RediClinic

*************@rediclinic.com

www.rediclinic.com

 

 

 

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