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Report: #343582

Complaint Review: Reliable Service Company - El Cajon California

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  • Reported By: Carlsbad California
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  • Reliable Service Company 1202 Manda Pl El Cajon, California U.S.A.

Reliable Service Company El Cajon California

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Called for service on air conditioner and explained problem to dispatcher (screw whole in coil). They said great, we'll send someone out tomorrow to fix it, told $89.00 service fee would be applied to repair.

Serviceman shows up and as we are walking out to the air conditioner and explaining the problem, he replies, "I can't fix it, you'll need a new air conditioner" and promptly begins to write up an invoice for the service call.

For a less than 5 minute "service call" we were charged $89.00 and the serviceman was given only the same information as dispatcher. He was basically sent out to collect the service fee.

We've since spoken to Carrier, the maker of the air conditioner, who says the tiny screw whole can be repaired.

Carlsbad, California

This report was posted on Ripoff Report on 06/24/2008 09:35 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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