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Ripoff Report | Remanufactured.com Review - Gary, Indiana
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Report: #766379

Complaint Review: remanufactured.com - Gary Indiana

  • Submitted:
  • Updated:
  • Reported By: 85 Eldorado — Sandy Springs Georgia United States of America
  • Author Not Confirmed What's this?
  • Why?
  • remanufactured.com 3809 Garfield Street Gary, Indiana United States of America

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Called about a rebuilt engine for 85 Eldorado in mid June 2011 was told a price & that it would take a week. Fed Exed a check on June 18th.  Followed up on June 22nd and was told it would ship around July 13th. Checked back every week since always to be told waiting for parts should ship the next    week. On Aug 19 I was told parts were in and I would have tracking by Aug 23rd. Still nothing.     

This report was posted on Ripoff Report on 08/17/2011 12:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/remanufacturedcom/gary-indiana-/remanufacturedcom-the-engine-shop-sent-money-received-nothing-but-excuses-gary-indiana-766379. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
3Author
4Consumer
0Employee/Owner

#7 Author of original report

Engine dropped a piston

AUTHOR: 85 Eldorado - (United States of America)

POSTED: Wednesday, September 28, 2011

Mechanic finished & was driving to car wash when new engine blew a piston arm. I guess I am the jerk for paying by check & not reading the warranty.

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#6 Consumer Comment

SCUMBAGS!

AUTHOR: mr rik - (USA)

POSTED: Monday, September 05, 2011

What a bunch of disorganized scumbags.

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#5 Author of original report

KEEP CUSTOMERS INFORMED

AUTHOR: 85 Eldorado - (United States of America)

POSTED: Wednesday, August 31, 2011

Yes we all have been stuck waitng for parts. But normally all manufacturers give you legitamate lead times and all offer tracking once they have shipped. To be told 3 weeks at first & than it will ship within a week for 5 weeks after that was diconcerning. For a company that demands payment upfront and has it's share of complaints & very upset customers, just left me thinking I had been ripped off.   I would not have had a problem or complained if some one had been honest and said 8-12 week lead time. We will call you when the part comes in. Instead I had to make all the calls & was told at least 4 times they expected to ship in a few days.  

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#4 Consumer Comment

*poof* - I give you magic part!

AUTHOR: Jeff - (U.S.A.)

POSTED: Wednesday, August 24, 2011

Yes, there are "plenty of places." However, this was clearly not an inventory engine - it was clearly an engine custom built, hence the "waiting for parts."

You ever been stuck waiting for parts? I have. And it sucks, and I hate it for my customers, but the ones who want good work understand.

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#3 Consumer Comment

So, Jeff.

AUTHOR: Flynrider - (USA)

POSTED: Wednesday, August 24, 2011

   I suppose you think that getting an engine a month late is a good thing?   I found the OP's report to be very informative.    There are a lot of places that will deliver an engine (rather than excuses) when they say they will.

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#2 Consumer Comment

You're a Jerk

AUTHOR: Jeff - (U.S.A.)

POSTED: Wednesday, August 24, 2011

Well, it looks like you got your engine, but left the business that sold it to you nursing bad reputation. Hopefully it explodes the first day after their warranty is up. :|

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#1 Author of original report

Received Engine

AUTHOR: 85 Eldorado - (United States of America)

POSTED: Tuesday, August 23, 2011

Did receive engine 8/19/2011. Looks great. I'll update once it is up & running.

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