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Report: #1297528

Complaint Review: Renew Skins - Scottsdale Arizona

  • Submitted:
  • Updated:
  • Reported By: Isabella — Huntsville Texas USA
  • Author Not Confirmed What's this?
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  • Renew Skins Scottsdale, Arizona USA

Renew Skins Ninja International DECEPTIVE MARKETING TO GET YOUR CREDIT CARD # St. Petersburg, FL Arizona

*Consumer Comment: Same thing happened to me.

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While on the internet in Feb 2016, a $4.98 trial offer for an anti-aging beauty cream poped up, so I clicked on it and saw they will ship me a "sample" to try. Stupidly, I gave them my credit card number to charge $4.98, but No Where did it say it was a 14-day trial!  and I did not agree to be charged anything further.  First, they charged my credit card the $4.98.  Then after 14 days, they charged me $98.71!  When I saw the charge on my credit card, I called their number 888-668-8955 and told them I did not want this product for $98.71 and asked them to cancel any future orders.  They said I could NOT return the item because it had been opened, although their website says that there is a money-back guarantee when you look online.  However, on the initial come-on, nothing was said about charging me $98.71 for a one -ounce container of face cream!!!  Then two weeks later they sent another package and made another charge on my credit card for another $98.71.  Again they said I could not return the product, but they would stop shipments in the future.  I canceled my credit card, and asked for a new number, and disputed the charges with my credit card company and received a refund.  The product shipped out of St. Petersburg, FL 33743; however the product itself is called RENEW and shows it is distributed by Ninja International out of Scottsdale, AZ. 85255. 

This report was posted on Ripoff Report on 04/03/2016 11:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/renew-skins/scottsdale-arizona-85255/renew-skins-ninja-international-deceptive-marketing-to-get-your-credit-card-st-petersb-1297528. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Same thing happened to me.

AUTHOR: Jimmy O. - (USA)

POSTED: Tuesday, July 12, 2016

These people ripped me off in the same way.  The difference is that I used my debit card, and they put through these charges on my checking account and overdrew the same resulting in an additional $30.00 charge from my bank for the overdraft.  Do not fall for this fraudulent business!

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