Rent Reporters charged for service never provided unknown California

Signed up January 2015 understanding Rent Reporters would verify my payment history & report to the credit Bureau. They did call the Landlord, however never reported to the credit Bureau.   In order to report I would have to pay my rent to them and they would pay the landlord. This was not acceptable, so I did not complete the application process.  In May I purchased the home from the Landlord. Rent reporters has charged me $9.95 this entire year for absolutely nothing.  When I attempted to have the situation rectified, they did credit me the month of November, and then charged me again this month.Called the number on the website and reached a gentleman that said Rent Reportes has not had that number 3 years, and he is fed up getting phone calls looking for their Company. Beware this company is a scam