Repeat The Heat Very Deceiving Product & Presentation Dania Florida

Do not waste your money.  I was taken in by the sales pitch - no energy source needed.  I guess it is a 1 time use product. I was hesitant and girl talked me into it with "completely guaranteed".  So both my daughter and I bought one.  It heats for a bit, not 2 hours,  and gets really hard.  Not good under your neck. Secondly I boiled it 4 times each time longer until it finally stayed soft. That took over 45 minutes.  My daughter doesn't even have a stove so she can't even boil hers.   This was not explained at all.

 I emailed the company with no response. I tried to return to the mall 60 miles away where I bought it and was treated rudely.  No refunds, says so on your receipt. Yes the receipt you get after you paid for it.  Box has on it No Energy Source Needed.  I asked to speak with the manager.  To me a guarantee means they will make it right.  Well no.  The rude girl kept telling me too bad and leave the counter. I was waiting for her manager to call me back and she told me to stand somewhere else.  She was afraid other customers might hear the truth. She said put it in your dishwasher.  Well neither my daughter or I have a dishwasher.  And she kept calling me a liar. About what I am not sure. That I didn't have a dishwasher? 

It is a big rip off.  I now have two that I couldn't even give away. $63.00 wasted.  No one wants to waste an hour+ of their time standing at the stove before you can use it. The whole set up is a rip off.  There isn't even a phone number to call them.  The website sends you to different distributors. If its so great, why can't you stand behind it and refund.