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Ripoff Report | Resume Genius Review - Internet - Resume genius charged
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Report: #1292138

Complaint Review: Resume Genius - Internet

  • Submitted:
  • Updated:
  • Reported By: Sharon — Hampton Virginia USA
  • Author Confirmed What's this?
  • Why?
  • Resume Genius Internet USA

Resume Genius Charged my bank account 39.95 the following month even though I only chose one time option and then cancelled. Internet

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Resume Genius gave me the option to choose how I wanted to pay for the resume I created. I chose access for 1 month and paid for that. I then cancelled the service via a customer service rep. A month later, I realized that they charged my account another $39.95. I have been trying to contact them via phone and e-mail to get them to refund my account, and stop charging me for a service I do not use. They should be marked as a fraudulent company and be forced to shut their doors. This is no better than hackers stealing your money or identity. 

This report was posted on Ripoff Report on 03/07/2016 12:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/resume-genius/internet/resume-genius-charged-my-bank-account-3995-the-following-month-even-though-i-only-chose-1292138. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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