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Ripoff Report | Resume Genius Review - Internet - Resume genius scam
Report: #1272775

Complaint Review: Resume Genius - Internet

  • Submitted:
  • Updated:
  • Reported By: Jena8 — Lake Charles Louisiana USA
  • Author Not Confirmed What's this?
  • Why?
  • Resume Genius Internet USA


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 I used a resume building website to create a resume and was told it would be a $1.95 for the resume during the trial. However, no where did it say that I'd be charged $39.95 a month as well!! I tried to contact their customer service, and they were extremely rude and told me they would not refund me for any reason unless I had all screen shots. I tried to cancel the service months ago, but there was a glitch in the system and I sent an email which was not ever replied to. So I called today and the agent was rude and unhelpful. He also said there were no managers available due to a meeting. He even went so far as to belittle me and tell me "Well it's either your money or my job and my job is more important," He said that he will have a manager contact me but that she won't do anything to help me either. How is this possible?

This report was posted on Ripoff Report on 12/08/2015 08:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/resume-genius/internet/resume-genius-scam-artists-lies-to-steal-your-money-internet-1272775. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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