Resume Genius SCAM ARTISTS! LIES TO STEAL YOUR MONEY! Internet

 I used a resume building website to create a resume and was told it would be a $1.95 for the resume during the trial. However, no where did it say that I'd be charged $39.95 a month as well!! I tried to contact their customer service, and they were extremely rude and told me they would not refund me for any reason unless I had all screen shots. I tried to cancel the service months ago, but there was a glitch in the system and I sent an email which was not ever replied to. So I called today and the agent was rude and unhelpful. He also said there were no managers available due to a meeting. He even went so far as to belittle me and tell me "Well it's either your money or my job and my job is more important," He said that he will have a manager contact me but that she won't do anything to help me either. How is this possible?