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Report: #1360412

Complaint Review: Resumegenius - Wilmington Delaware

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  • Reported By: Dave — CANTON North Carolina USA
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  • Resumegenius 427 N Tatnall St #95492 Wilmington , Delaware USA

Resumegenius RGO ResumesRGO GeniusResume Companion LLC / RGO Technologies Charged a 39.95 fee after 14 day free trial with no notice. Wilmington Delaware

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Used this company's form for a resume and paid them $1.95.  After a 14 day trial there would be a $39.95 charge for the full month or subsequent months.  I immediately cancelled or thought I did.  When checking my credit card bill, I found a charge for $39.95 exactly 14 days after I paid the $1.95.

I did a "live chat" with a customer rep and was told they have a strict no refund policy after a billing cycle.

Their policy may be legal, but is very deceptive and I told them so.  I'm filing this report to keep others from being deceived by this company.

This report was posted on Ripoff Report on 03/07/2017 06:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/resumegenius/wilmington-delaware-19801-2230/resumegenius-rgo-resumesrgo-geniusresume-companion-llc-rgo-technologies-charged-a-3995-1360412. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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