Complaint Review: Resveratrol Ultra - Hollywood Florida
- Resveratrol Ultra Hollywood, Florida U.S.A.
- Phone: 877-819-2810
- Web:
- Category: BBB Better Business Bureau
Resveratrol Ultra Last shipment on June 16, 2009. Terms are next shipment 30 days later. Cancelled future shipments on July 13, 2009, yet Visa was charged $87.13 on July 17, 2009. I phoned on that day and requested a refund. Customer Service said that I had been billed the day prior to cancellation and therefore could not get a refund. I said, no, per your terms, there is a 30-day period between shipments and Hollywood Florida
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Last shipment of R. Ultra was 06/16/09. On 07/13/09, I cancelled further shipments by phone at (877)819-2810. On 07/17/09, this company took $87.13 out of my account through my Visa Debit card. I phoned them on 07/17/09, said the debit should be refunded. The customer support person said they had placed the order on 07/12/09, before I cancelled, so it was correct. I reminded them that per their own terms, there is a 30-day period before the next order is automatically placed, and it had not been 30 days from 06/16/09. Then they said they would issue a refund between 3 to 5 days.
On 07/24/09, I again phoned the above number to report I had not received a refund. I spoke to "Nathan, #A-153." He ultimately transferred me to his supervisor, who said I could have a refund as soon as I returned the product which he said was shipped out the same day I cancelled. I told him I had never received the product, so how was I to return something I had never received. He gave me a 1st class USPS number, which of course is not set up to be tracked anyway, and also gave me a return authorization number. I said, "Okay, so now I have a return authorization for a product I never received." He said, "It is in transit." I said, "Since 07/13?" He said, "Yes."
Why do they even bother with this sham? It's obvious our money is gone for good, and for nothing.
Sharon
Gooding, Idaho
U.S.A.
This report was posted on Ripoff Report on 07/24/2009 07:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/resveratrol-ultra/hollywood-florida-33020/resveratrol-ultra-last-shipment-on-june-16-2009-terms-are-next-shipment-30-days-later-473136. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.