Retrieval Masters Creditors Bureau - RMCB Collection Agency sent a collection letter, then refusal to provide detail on who I supposedly owed, never heard of the supposed creditor Elmsford New York

I received a letter at my place of business with a very unprofessional sounding collection cover letter claiming that I owed someone called "Grandma's kitchen" $31.22. Letter claims "our client insists that you pay this balance" blah blah. Never heard of Grandma's Kitchen. I called the# on the letter and only got automated prompts. Looked up their website shown and finally got a person who simply said they would remove the item as owed. I pressed for details on who "Grandma's Kitchen" is. They said "we don't know that information, they send us the collection data electronically". I continued to press for the info and asked for several supervisors. All of them said the same thing. The last supervisor I got was sent to voice mail. Tried to call NY City dept of consumer affairs (who's license# this letter shows on the back) but could not reach a live body. Tried to call the BBB for the area but they wanted a credit card# to report via phone. Will report via web.

N.E.
Alpharetta, Georgia
U.S.A.