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Report: #1278639

Complaint Review: Reverb.com - Chicago Illinois

  • Submitted:
  • Updated:
  • Reported By: David — Boscawen New Hampshire USA
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  • Reverb.com 3345 N Lincoln Ave Chicago, Illinois USA

Reverb.com Reverb.com LLc Received Damaged Merchandise Chicago Illinois

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Purchased a guitar pedal from Groove City Guitars on Reverb Dot Com - I emailed the seller in advance regarding the condition - He said there was no issues - I received the pedal with rusty jacks - Deep gouges and paint chips in the finish + velcro all over the back of the pedal  - I did not receive the pedal that was pictured - I emailed the seller - he told me to return the item - this would be at my expense - I told him it would be too expensive to send back because of his mistake - I left him negative feedback - the seller began to harass me - shortly after that reveb.com removed the feedback to protect this dishones seller - I emailed Reverb.com multiple times with no help. I did file a dispute seeking a small partial refund and was ignored. The seller and the site are both dishonest and do not have any respect for their customers 

This report was posted on Ripoff Report on 01/07/2016 12:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/reverbcom/chicago-illinois-60657/reverbcom-reverbcom-llc-received-damaged-merchandise-chicago-illinois-1278639. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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