Complaint Review: RICOH - Tustin California
- RICOH 2320 Red Hill Ave. Tustin, California USA
- Phone: 7143613350
- Web: https://www.ricoh-usa.com/en
- Category: Cameras & Video
RICOH RICOH THETA Didn't honor warranty. Camera was sent back twice with out it being repaired or replaced. There is NO customer service live person to talk to. Tustin California
My newly purchased THETA S camera stopped working.
I sent it in for warranty in May. It was returned to me with the exact same problem about a month later.
I sent it back immediately. It’s mid-August now and they haven’t honored the warranty yet.
This report was posted on Ripoff Report on 08/10/2017 02:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ricoh/tustin-california-92780/ricoh-ricoh-theta-didnt-honor-warranty-camera-was-sent-back-twice-with-out-it-being-rep-1391846. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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