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Report: #1291526

Complaint Review: Ridgid - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Jesse — Apollo Pennsylvania USA
  • Author Confirmed What's this?
  • Why?
  • Ridgid Nationwide USA

Ridgid lies about their warranties Elyria Nationwide

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I am a huge fan of the Ridgid Tools.  I am going to have to say that their warranties on their tools SUCKS.

I have registered every tool I have ever bought from them.  They have lost my info not only once, but twice!!!

and they will try to have you jump through hoops to prove you registered.  I have at least 7 combo kits and I REGISTER

THEM ALL. THEY HAVE TOLD ME THAT SOME OF MY TOOLS ARE NOT ON THE LIST AND THATS ********!!!

They just told me the very first hammer gun I bought from them is not on their list.(BULLSHIT) I have 3 chargers that they

said are not on the list also (********). It does happen and it has now happen to me twice. so I guess I must have been

dreaming that the would do their part and cover their warrenties.....  oh by the way I also have the RIDGID heated jacket,

I am not a hater, just a really pissed off customer who has done what was asked of me only to have them

RENIGUE ON THEIR END.

Oh and by the way I just got Home Depot Rep to get me a new charger and the Ridgid rep today would not let ne renew my

new charger becuase I didnt have the numbers off of the old one. because Ridgid told the Home Depot rep to recycle it !!! 

(and they were sending me a new one) so I can't even get those numbers to get the new warranity. so I guess Ridgid can

is saying  the Home Depot rep is a liar too...

It looks to me like they will bo anything the can to get you to give up on your warranties so they dont have to honor them.

I would think most companies try to keeep their customers, they seem to be trying to push theirs towards Dewalt !!!!

 

 

This report was posted on Ripoff Report on 03/03/2016 07:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ridgid/nationwide/ridgid-lies-about-their-warranties-elyria-nationwide-1291526. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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