Right On Time Lock SmithRight, Right On Time Locksmith Services, Los Angeles Locksmith Services, Los Angeles Locksmith Deceptive & Evasive Business Practice & Sales, Irresponsible, Fraudulent, Horrible Craftsman, Rude, Terrible Communication Los Angeles County, San Diego County California

"RIGHT ON TIME LOCKSMITH" is a Horrible locksmith company, their main office has deceptive business practices and will lie to you just to get in your door, the Manager Mike is rude and has not been able to shake his camel jokey sense of management, they sub-contract with people who aren't even licensed, insured or who are even locksmiths, this is not the first RIP-OFF REPORT this company has, so don't hire this company!

If you do, YOU will get RIPPED-OFF!!

One morning, my 3 year old decided to lock me out of my office. I'm a General Building Contractor and my office had all of my locksmiths numbers right on the other side of the door. I know how to install a door and hardware, I just don't know lock cylinders.

So my wife called her mom and they found this company on the internet and ended up calling "RIGHT ON TIME LOCKSMITH". She wrote down the phone quote they gave her and it was $55 to unlock the door and $18 to re-key the door.

I took off to work feeling that everything was going fine and then my wife frantically called me about an hour later saying that the man that showed up from "RIGHT ON TIME LOCKSMITH" was gouging and scratching our door hardware in attempt to open the door! She stated he hardly speaks any english and I can barely make out what he's saying and he's starting to scare me how he's treating our door and the door hardware. She told me that he finally got the door open at the expense of my door hardware but now he couldn't even get the hardware off the door to re-key the cylinder. My wife told him to please leave our home because she felt so uncomfortable with this man in our house. On the way out the door this man said he would replace the part he damaged and we found out the company ended up charging our credit card $110 before he even showed up.

I called this company when I got home and while I was on the phone I took off the hardware that this so called locksmith couldn't, it took me about 45 seconds to remove it. After being grilled by a very un-empathetic so called dispatcher, I ended up speaking to a guy named Mike who stated he was the manager. I asked him where their office was located and he said that he wasn't going to give me that information and they were a mobile company and that they didn't have an office.

The rest of the conversation with this guy was a bunch of junk. I asked him, "why did your dispatcher tell me one price on the phone and then charge another price and I got a damaged knob and didn't even get my key made?" He said, "what do you want me to do for you?". I said," I want new door hardware and a new key for that hardware!". He said, "I'll see what I can do".

About an hour later that original guy that damaged the hardware showed up and said he wanted to install a new piece of my hardware. I said, no just give me the hardware and I'll install it myself. He did, but their were no keys in the box! My wife and I said, hey where are the keys? He said, "I am not giving those to you!" He said, "We charged you $55 to unlock the door and $55 for a service charge, you didn't pay for the keys!". We told this guy that he was misinformed and that we paid for the keys and that we were told a different price on the phone than he was quoting. He stood their strong and stupid and never gave us our keys and then drove off and "RIGHT ON TIME LOCKSMITH" still charged us $110.

Mike, the Manager of "RIGHT ON TIME LOCKSMITH" said, "we could take him to court if we wanted to!?"

"RIGHT ON TIME LOCKSMITH" left me with damaged hardware that I needed to remove, a new doorknob that I had to install and no keys to open the new hardware! I then needed to remove the hardware again and personally take it to a trusted locksmith down the street - Commercial Lock & Safe 858-566-6065 or 858-586-0216 7094 Miramar Rd. #118 SD,CA 92121. They charged me only $ 22.50 to re-key the lock and gave me 2 key's.

"RIGHT ON TIME LOCKSMITH" is a Horrible locksmith company, their main office has deceptive business practices and will lie to you just to get in your door, the Manager Mike is rude and has not been able to shake his camel jokey sense of management, they sub-contract with people who aren't even licensed, insured or who are even locksmiths, this is not the first RIP-OFF REPORT this company has, so don't hire this company!

If you do, YOU will get RIPPED-OFF!!

Whatever you do, Just call the next guy, it will be the best thing to do, get 3 estimates and make sure to not let 1 of the 3 be "RIGHT ON TIME LOCKSMITH".
http://www.rightontimelocksmiths.com/ Their numbers are 1-866-561-4539 or 1-866-676-1455 - DO NOT CALL THEM!!!

Don't even try to retaliate Mike or "RIGHT ON TIME LOCKSMITH" or I'll attach the video I have of your stupid sub damaging my hardware and being a fool to my wife in my front yard with the 2 different company names on his van.

This Locksmith Sucked!
San Diego, California
U.S.A.