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Report: #370217

Complaint Review: Rite-A-Way Services - Riverside California

  • Submitted:
  • Updated:
  • Reported By: San Marcos California
  • Author Confirmed What's this?
  • Why?
  • Rite-A-Way Services 14457 Meridian Parkway Riverside, California U.S.A.
  • Phone: 800-974-7379
  • Web:
  • Category: Plumbing

Rite-A-Way Services Expensive beyond market. Riverside California

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Referred by AHS Home Warranty for a standard 40 gal. home water repair/replacement. The water heater itself was replaced under the AHS warranty, the following were quoted improvements to bring the unit "up to code" and not covered by the warranty:

1. Inlet and outlet flex hoses (upgrade???); Home Depot price 2. Water Heater Pan; HD price $19.95 R-A-W charge $65.00.
3. Pan Drain; 18" x 3/4" PVC with 1- 90 degree PVC elbow, anywhere cost 4. Gas Line (upgrade???); HD 5. Earthquake straps; Valid upgrade. HD price 6. Relief discharge was quoted as being required to be plumed to the outside, but in fact, routed to the wash machine drain, approx. 15 ft. less than quoted, estimated cost for material and labor approx.
7. Disposal $40.00, the only reasonable charge on the invoice.

When called, Rite-A-Way's managements response was a flat, "you were not charged any more than anyone else".
American Home Shield, response, "you had the option to take the service provider offered, or the cash value for replacement and choose your own installer, the choice was yours".

Home Depot doe installations for $299.00.
If you can do it yourself ... parts less than $100.00 - disposal extra.

Stay away from either of these two companies, they both are the definition of "Rip Off", I have cancelled my AHS coverage.

Dennis
San Marcos, California
U.S.A.

This report was posted on Ripoff Report on 09/05/2008 04:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rite-a-way-services/riverside-california-92518/rite-a-way-services-expensive-beyond-market-riverside-california-370217. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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