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Report: #1155282

Complaint Review: Rivera Document processing, LLC - orange park Florida

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  • Reported By: Lisa — hesperia California
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  • Rivera Document processing, LLC 400 Madison Avenue orange park, Florida USA

Rivera Document processing, LLC Brian Royce; Lorenzo Riveria :Cancel your mortgae payments....Quiet Title.... Phone numbers and emails not valid, tried to get a $750 for reviewing paperwork. "office" is a small shopping center with lawnmower shop and dance studio. orange park Florida

*REBUTTAL Owner of company: Beware of Class-Action Scams.

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 They contacted my via a letter entitled "Call Now!  Cancel your mortgage payments!  24 hour operators are standing by!"  I called and spoke to a man who tried to explain that my Mortgage company was under investigation for mortgage fraud and I should send their demand letter for information to prove they have the titel legally.  They will review all the paperwork for $750.  If no wrong doing by my mortgage company, they will refund my money.  I recieved the paper work, but my husbands name was spelled wrong.  I contacted them to correct it, and they seemed very helpfull to get new paperwork to me. 

I grew a little worried after reading the "contract" regarding paying them $750 and tried to contact them with questions about what they would be doing exactly and questions regarding quiet title, etc.  The phone number goes straight to voice mail - which is full - then hangs up.  Brian Royce.  1-877-201-8926.  I tried to email them via their web site - although I requested a copy to my email - no copy was sent, and no response from them.  http://riveradocumentprocessing.com.  I tried to call the phone number that a women had call me one, and I had called back to clarify the spelling of our names.  1-909-541-4953. 

Looked up their address on google: A small group of stores "Green Oaks Plaza" with a Lawnmower shop, Pet grooming/boarding store, tattoo store, and dance studio.  4 stores no sign of Rivera document processing LLC.  I called the dance studio - she was not aware of the document processing store, but to be fair was not really sure who her neighbors were.  

Found another person who posted to 800notes Feb 28, 2014

The two people associated with this number 877-201-8929 are: Rob Wood and Brian Rivera located at: 400 Madison Ave #104, Orange Park, Fl 32065. They claim that all loans with Ocwen Loan Processing are illegal. These two guys with a price tag of $3,000 will file a quiet claim with a judge in your area so you can have a free and clear title to your home. NO more mortgage payments ever. Are they ligit in doing this? That I do not know. This is what these two guys claim. -- The thing about this is -- I received a letter in the mail about this outfit so I called the 877 number and talked with Rob Wood. He did say that when I call from now on to call this number -- 904-505-5718 and not the 877 number. The 904 number doesn't research to anything.
Caller: Rivera Documents Processing
Call Type: Telemarketer
 
Sounds fishy to me.  Will not be sending them anything.  I will however send the papers to my lawyer who can review them, and I trust not to scam me. 

This report was posted on Ripoff Report on 06/16/2014 05:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rivera-document-processing-llc/orange-park-florida-32065/rivera-document-processing-llc-brian-royce-lorenzo-riveria-cancel-your-mortgae-paymen-1155282. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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1Employee/Owner

#1 REBUTTAL Owner of company

Beware of Class-Action Scams.

AUTHOR: RDP - ()

POSTED: Friday, June 20, 2014

The Better Business Bureau is warning homeowners to be aware of the latest scam designed to get you to pay upfront mortgage assistance costs of as much as $5,000. This new crop of foreclosure and modification "help" is masking itself as the nation-wide "mass joinder" lawsuit against mortgage companies.

Homeowners receive letters promising a loan modification, foreclosure stoppage, cash settlement, lien stripping, or even free and clear title. Do not fall for this--it is merely a way for firms to get around the laws prohibiting the collection of upfront fees for mortgage modification help. Under the federal guidelines,  this service is supposed to be free, with no up-front fees. Remember that good, free help is available, so don't' fall for rescue scams.

 

Rivera Document Processing, LLC are helping people like you, every day when their bank and loan servicer wont.

There are still a lot of banks and loan servicers that will not help you or you go through their whole process to find out months later you don't qualify for a modification. Remember the banks and loan servicers are going to get there money and then some regardless if they do a loan modification, foreclosure or short sale. If your bank or servicer will not help you, your next step is to do a Mortgage Securitization Audit.

Sometimes you do have to take matters in your own hands and do your own do diligence or hire a professional. Rivera Document Processing can help you by preparing the proper paperwork to find out if your lienholder is under investigation. And if so, what your rights and options are. Remember 80 to 90% of all mortgages in the United States that were issued from 2008 through 2011 have violations in their bank mortgage documents. It’s smart to get a forensic loan audit done on all your documents to see if yours has violations that will help with any mortgage problems you may be facing.

Helping homeowners' with concerns with their lenders practices leading to; foreclosure and foreclosure fraud. The complete Mortgage Securitization Audit allows us to see your unique scenario and to determine if we fight foreclosure, create the leverage for a loan modification or if the results warrant; challenge your lien altogether with a court ready Quiet Title Action.

 

Our Refund Policy

If we go through your mortgage documents and find there is nothing wrong with it and we are unable to help you, we will refund 100% of your money for the initial investigation. There is no reason to keep your money if there is nothing we can do. Therefore, all moneys collected as far as the initial investigation is guaranteed to be 100% refunded in the case that we are unable to proceed with the investigation.

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