Complaint Review: Robinhood - Menlo Park CA
- Robinhood 85 Willow Road Menlo Park, CA United States
- Phone: 650-562-5575
- Web: https://robinhood.com
- Category: Bitcoin Fraud, Holding Funds, Investment , Online Ripoff, RIP-OFF
Robinhood - closed my account and refused to return my $1,200,000.00 despite numerous written demands for refund. Menlo Park CA
*Author of original report: Robinhood still refusing to return my money!
*REBUTTAL Owner of company: Rebuttal of False Statement and Hoax . . .
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In June 2025 I invested a total of $1,200,000.00 in bitcoin. This was my life savings most of which I received from a living trust. In August I sold a small amount of the bitcoin and requested the funds be transferred back into the one checking account that funded my Robinhood account. I am the sole owner of the Robinhood account and the Bank of America checking account that funded the Robinhood account. All B of A funds used to fund the Robinhood account were clear and available funds.
Before the transfer went through to sell a portion of my Bitcoin and have it returned to my bank account, on August 5, 2025, Robinhood sent me an email advising me they were closing my account and returning my funds of $1.2M to the bank account that funded my Robinhood account. I was advised this would be done through a special institution-to-institution transfer from JPMorgan Chase to Bank of America, and it would take 30-180 days. I was told to wait for them to contact me when the transfer was complete.
The return address on the email was help@robinhood.com and the person who signed the email was just "Ben" with no last name and no phone number. The next day I noticed I was blocked from their customer support chat and my entire Bitcoin investment was sold and my funds put into a cash account. I replied to the email and questioned why it would take so long to get my money back and they said they could not tell me just to wait as there was nothing I could do about it.
after speaking to the SEC and FINRA and Bank of America, I was advised that because of the large amount of money involved it was customary to return the funds to my bank via wire or ACH transfer and it would only take one day. I also Googled "Robinhood Complaints" and was shocked to see literally thousands of complaints all over the internet for similar attempted theft of customer funds. I also found out they were fined $45,000,000.00 which they paid earlier this year.
As of the writing of this report it has been 15 days since Robinhood closed my account and just yesterday I was advised by an attorney and the SEC that my money was probably stolen by Robinhood executive staff led by Vlad Tenev and his band of merry thieves. I desperately need my money returned to me by whatever means possible, legal or otherwise, or I will lose my home and business as this was the bulk of my life savings. Under penalty of perjury the above facts are true and correct to the best of my knowledge. Dated: August 19, 2025 (X) Steve Comisar - Robinhood Acct. #563074293
This report was posted on Ripoff Report on 08/20/2025 04:06 PM and is a permanent record located here: https://www.ripoffreport.com/report/robinhood-markets-financial/menlo-park-ca-vlad-tenev-dan-1538671. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 REBUTTAL Owner of company
Rebuttal of False Statement and Hoax . . .
AUTHOR: Officer Martinez - (United States)
SUBMITTED: Thursday, August 21, 2025
All of the statements in this report are false, fabricated and without any merit . . . . . .

#1 Author of original report
Robinhood still refusing to return my money!
AUTHOR: Steve - (United States)
SUBMITTED: Thursday, August 21, 2025
The crooked s**mbags at Robinhood Securities in Menlo Park, CA are still refusing to return the $1,300,000.00 they stole when they close my account recently for absolutely no reason. Someone with a thick Asian accent called me at 4:00 AM and when I told him what happened he told me I better be careful and keep m mouth shut because their CEO, Vlad Tenev, is a billionaire "with a B” who pays tens of millions in fines every year and is protected by the government. The man said that if I continue to file complaints Vlad would have the feds send a hit squad over here to permanently silence me. I should shut up, take it like a man and forget about m money because I’m never going to see it again. Vlad is "bulletproof” and if he feels like taking someone’s money he can do it with zero repercussions. Well I’m not afraid and I found his home address through a PI and if I don’t get my money back then in one more day I’m going over here and with my buddies I served time with in prison and make the crooked s**mbag cry like a b***h and beg for his life. If he won’t pay me right then and there I’m having my friends cap his a*s on video and release the video on social media. I may go to prison but Vlad won’t be stealing anyone else’s money ever again!


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