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Report: #1226892

Complaint Review: Rockabilia - Internet

  • Submitted:
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  • Reported By: Spookshow — Harrodsburg Kentucky USA
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  • Rockabilia Internet USA

Rockabilia Terrible service, terrible item tracking, terrible experience Chanhassen Internet

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Well I received an email stating that Rockabilia was having a sale on T-Shirts and I have gotten emails from them for years and thought why not. So I found some shirts priced at 5.99 a piece and thought wow this is a great deal. I ended up purchasing 7 shirts total including 2 for my son and a mask. I get an email saying that 2 of the shirts are "out of stock". Well I check the website and not only are they NOT out of stock but they are on there at full price. I thought well that's strike one. I get my order finally and received 1 shirt I ordered and the 2 for my son. I had to email them and ask them where the rest of my stuff was. I get an email saying they were "out of stock" and I would be refunded. Strike two. Then my mask was on "backorder" and this was at the end of February.

I forget about it and received an email last week saying its still on "backorder" and would be shipping shortly. I think oh ok then. Well I get an email tonight saying they "discontinued" the item and I can use MY money to buy something from their site. Strike three. HELL NO!!! I want my money back and I will NEVER do business with these clowns again. It's websites like these that make people afraid to buy online.  The guy I talked to from "customer service" said that their inventory system isn't that great and that they "miscalculate" their inventory sometimes. Sounds like you need to fire your inventory team. I can safely say I am going to stick to Amazon and eBay where they actually give a d**n about their customers and business. STAY AWAY FROM THIS JOKE OF A COMPANY!!

This report was posted on Ripoff Report on 05/05/2015 03:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rockabilia/internet/rockabilia-terrible-service-terrible-item-tracking-terrible-experience-chanhassen-inter-1226892. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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