Report: #1507442

Complaint Review: Roku - CA San Jose

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Ripoff Report is Xcentric Ventures

Submitted: Tue, April 27, 2021
Updated: Wed, April 28, 2021
Reported By: Benjamin — NJ United States

Author Confirmed

Why?

Roku 1155 Coleman Ave. CA , San Jose United States

Phone: 888-600-7058
Web: https://www.roku.com/
Category: Internet

Roku Indifference, Neglect Allowed? CA San Jose

*Consumer Suggestion: Roku 3?

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I purchased two Roku 3 Models. All of a sudden both said "Not Connected" error message. I put in the right network and password; no change. I called Roku at: 888-600-7058 and (816)-272-8106

All I received was a message about insurance and a call alert bracelet. There is nothing wrong with the internet connection. Is Roku still in business? This is very strange.

Any suggestions?

This report was posted on Ripoff Report on 04/27/2021 06:40 AM and is a permanent record located here: https://www.ripoffreport.com/report/roku/ca-san-jose-indifference-1507442. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

Roku 3?

AUTHOR: Flint - (Afghanistan)

SUBMITTED: Wednesday, April 28, 2021

POSTED: Wednesday, April 28, 2021

Well, your "new" Roku 3 players are from 2013 and are no longer supported, so it's hardly a surprise that they no longer work and that the phone numbers printed on them are out of date.

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