Complaint Review: RollUpDoorDepot.com - Fort Meyers Florida
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- Author Not Confirmed
- RollUpDoorDepot.com 16970 San Carlos Blvd #160-230 Fort Meyers, Florida USA
- Phone: 2396773200 or 8667271184x
- Web: www.rollupdoordepot.com
- Category: Garage Door Companies
RollUpDoorDepot.com NADG LLCChris LinesDavid L. Delaporte Roll-Up Door Ripoff - Charged my credit card but never delivered the doors. Fort Myers Florida
*Author of original report: Full refund verified
*General Comment: Credit issued??
*Author of original report: Case is Resolved - Full Refund Issued
*Author of original report: RollUpDoorOutlet.com
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I ordered 4 roll-up garage doors on July 6, 2013 from www.rollupdoordepot.com and shortly thereafter I received an order confirmation Invoice number 278508 and credit card approval confirmation. All looked good and normal up to that point. On July 17, 2013 I sent email and asked for the shipping information ad tracking. I was informed that the lead time on doors is 2 1/2 - 3 weeks and mine should be made the week of July 26, 2013. During this week I should be contacted by him, Chris Lines, or someone in shipping department to schedule door delivery. I started trying to contact CHris or anyone at RollUpDoorDepot.com on August 5, 2013 and every attempt I have made via phone, email, and text has no response - its like everyone is gone. All you get is a voice message saying Chris is away from office and he'll call back as soon as he gets back in. Well, I still have not received a call and its been over a week now - I have not even found any live person to answer any of their phone options.
This report was posted on Ripoff Report on 08/14/2013 01:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rollupdoordepotcom/fort-meyers-florida-33908/rollupdoordepotcom-nadg-llcchris-linesdavid-l-delaporte-roll-up-door-ripoff-charged-m-1075854. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Author of original report
Full refund verified
AUTHOR: PaulB - ()
SUBMITTED: Friday, August 23, 2013
Called bank OMB phone that day and they confirmed full refund. Credit card statement came and it shows full refund as well.
#3 General Comment
Credit issued??
AUTHOR: ton - ()
SUBMITTED: Wednesday, August 21, 2013
I have also received an email notification that my card has been refunded but upon looking at my statement it has not been done.
Its funny my refund has the same date as yours. Aug 19trh 2013.
#2 Author of original report
Case is Resolved - Full Refund Issued
AUTHOR: PaulB - ()
SUBMITTED: Monday, August 19, 2013
On 8/19/13 at 10:05 am CST, I received email saying a full refund is issued.
#1 Author of original report
RollUpDoorOutlet.com
AUTHOR: Paul - ()
SUBMITTED: Sunday, August 18, 2013
Rollupdoordepot.com and rollupdooroutlet.com are the same owner - Stay away from both.
Same locations and phone number.
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