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Report: #1340681

Complaint Review: Roofmax - Jacksonville Florida

  • Submitted:
  • Updated:
  • Reported By: Gator — Jacksonville Florida USA
  • Roofmax 4237 Salisbury Rd Suite 125 Jacksonville , Florida USA

Roofmax RMX Construction Fraudulent representation Jacksonville Florida

*REBUTTAL Owner of company: RMX DOES A GREAT JOB

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Buyer Beware! This company will approach you stating they can get your insurance company to cover your damaged roof at no cost to you! They have you sign stating you're authorizing them to discuss your roof situation with your insurance company. They say you're under no obligation to them, & if you decide to go with another company, you just pay them for what they had done thus far. Well, low & behold, you find out later that you did in fact sign for them to do the job & they have your insurance company write a three party check that's supposed to be submitted to Roofmax! Roofmax in then says you're still responsible for your deductible! So much for nothing out of pocket! There were other roofing companies quoting the job for much less than the insurance said it would cost which means Roofmax was trying to get $2-$3000 more for the same job! They also refuse to give you anything in writing detailing what they're exactly doing for the job! They also won't give you a start date for the job! They then hold you hostage stating there's a $2000.00 cancellation fee! Well, we opted to pay their ransom instead of getting a shotty job that would be with us for years to come! They come knocking, slam the door!!

This report was posted on Ripoff Report on 11/30/2016 02:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/roofmax/jacksonville-florida-32216/roofmax-rmx-construction-fraudulent-representation-jacksonville-florida-1340681. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

RMX DOES A GREAT JOB

AUTHOR: William - (United States)

POSTED: Wednesday, January 03, 2018

RMX Construction has no affiliation with ROOFMAX. These are two different companies. RMX Construction has a great reputation in the industry. We have not been able to get this review fixed so we have decided to add a rebuttal on the review.

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