Complaint Review: RMX Construction - Jacksonville FL
This contractor was hired to replace a roof ad complete extensive wood work due to hurricane damage. They requested a 50% retainer, which I regretfully paid. The construction was delayed for 2 months, and not once had anyone from this so called company contacted me. A 'project manager' that is actually just a sales man promised the world, but then disappeared from the picture. It took weeks before I could get someone on the phone for this company, only to hear empty promises and lies.
A container was dlievered and a week later a Mexican crew that did not speak English appeared and started the work. The crew supposed to have replaced wood rafters and all damaged wood on the roof. What actually happened was that this crew only patched up wood damages, nailed new parts against damaged and rotten wood, they did not secure any wood rafters and then nailed shingles on top of damaged and rotten wood. But to make it worst, they never finished the job. A written proposal was signed by their General Manager Tim and accepted by me and it was very clear what work had to be done, but all of a sudden I was told that there is not enough money and I have to pay out of pocket.
As I refused and referred back to the signed proposal and agreed price I received threatening phone calls from the General Manager, he cursed at me and yelled at me over the phone. He threatened to place a lien on my house.
I reported the copany to the Better Business Bureau and also to the Chief Building Inspector of Duval County, and ask to forward a complaint to the State of Florida for breech of contract and because appropriate wood work permits were never pulled, but the city of Jacksonville passed the inspection of the roof although the work has not been completed. A Jacksonville City clerk informed me that the city only inspect the parts for whic a permit was pulled - in my case only for the shingle replacement.
After placing shingles on damaged wood, spaces under the overhang of the roof were left open and can be accessed by rodents and what not, as well as being subjected to the weather. I have rafters that are exposed to the weather and roofing strips around the house were nailed on top of damaged wood. The agreed work also included wood replacement on the car port and siding (under the roof) as well as a paint job, but none of this work has been completed.
Now I am getting roofing estimates to repair the botched roofing job that was done by RMX, I have to get a seperate wood contractor and fight to get my money back. It is unbelievable that such a company is still in business.
This report was posted on Ripoff Report on 06/14/2018 07:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rmx-construction/jacksonville-fl-32256/rmx-construction-rmx-construction-general-manager-tim-delapaz-is-also-a-company-representa-1447400. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.