Complaint Review: Roommates.com - Internet
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- Roommates.com roommates.com Internet U.S.A.
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- Category: Internet Fraud
Roommates.com ripoff Interenet
*UPDATE EX-employee responds: Honest company would be glad to help you
Show customers why they should trust your business over your competitors...
I signed on to roommates.com to rent out a spare room, I had already been contacted by some scam artists from **********.com.
I filled out the profile and when I recieved responses it made you pay for a 5.99 3 day trail, well I payed it. I entered my card # and was told that it declined, thinking this was odd I contacted my bank, they informed me that it was not truly declined and that roommates.com had charged my card 4 times!! I have written to them over and over and they will not respond!
Marisha
hampton, Virginia
U.S.A.
This report was posted on Ripoff Report on 05/01/2006 12:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/roommatescom/internet/roommatescom-ripoff-interenet-189410. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE EX-employee responds
Honest company would be glad to help you
AUTHOR: Joshua - (U.S.A.)
SUBMITTED: Thursday, January 29, 2009
Marisha,
I'm sorry you had a bad experience with roommates.com. I used to work there for a while, and I can tell you they are very honest and would never charge your card multiple times (I don't think it could even be possible as they use automated merchant software). Your reports is a few years old so I assume it's already been resolved, but if not, if you email support@roommates.com I'm sure they'd be able to resolve the situation quickly.
Thanks,
Josh
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