Rotech Healthcare This company is a ripoff Orlando, Fl Nationwide

This company is a true ripoff.  

I received a CPAP machine with the idea that Medicare would pay for it.  I then started getting bill notifications that I owe a monthly charges (per the invoice) because they billed Medicare and Medicare did not pay all or any of the charge which tells me they are over charging this amount and it is refused by Medicare.  

They then put me on an autocall list and they call several times a week, and tell you you can get new supplies.  When they ship supplies, the package has 8 nose pieces in a bag and the question asked by the autocall is "do you have any unopened packages of nosepieces".  When I received the package of eight, I open it and take one out.  I will still be using this nosepiece when they start calling again.  The first time I answered no I do not have any unopened packages, and immediately received 8 more and then I started receiving bills from them as Medicare would not pay the charges. You do not have the option of NO, I do not need any nosepieces, just do you have unopened packages. 

They also tell me I can get a new air hose, and get the same question about the unopened package, which is no, I do not have any unopened hoses as I am using the last one they sent which is still in perfect working order, and I have the one prior to the last hose that is in perfect condition.  The nose piece and the hose can be used for months at a timeor maybe a year or more if cleaned and disinfected routinely, which I do.  My wife has a CPAP machine which was provided by her private insurance company, and they certainly do not replace the hose and nosepiece on a monthly basis.

I am not sure why this type of service is not monitored by Medicare as the supplies do not need to be replaced this often.  

The amount charged by Rotech is always greater than what Medicare approves when they do pay, and the individual is billed the difference.  I had to block their phone number as they will call several times in a day if you do not respond.  

I can purchase my supplies other places for less than what the overcharge is that Medicare declines to pay.