Complaint Review: Royal Caribbean Cruise Line - Miami Florida
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- Royal Caribbean Cruise Line http://www.royalcaribbean.com/home.do Miami, Florida U.S.A.
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- Category: Cruise Ships
Royal Caribbean Cruise Line Giving me run around on my credit refund Miami Florida
*Consumer Comment: Wilma, they don't care!
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I have been getting the run around from Royal Caribbean
I booked a 50th birthday party, directly through the cruise line Groups department. I was told by booking 8 cabins I will get one fare credit. $290.00 I have two of my group members that did not pay their gratuties so I was told that amount will be deducted and I will receive $231.00. On three different occasions I have called to inquire and was told the funds should be credited to my account within 3 days. The cruise was March 24th-27th on Monarch of the Seas, and to date I have received no refund yet. The person I was dealing with name is Pricilla she work in the Groups department of Royal Caribbean.
Wilma
Paramount, California
U.S.A.
This report was posted on Ripoff Report on 04/19/2006 01:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/royal-caribbean-cruise-line/miami-florida-33102/royal-caribbean-cruise-line-giving-me-run-around-on-my-credit-refund-miami-florida-187403. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Wilma, they don't care!
AUTHOR: Craig - (U.S.A.)
SUBMITTED: Monday, April 24, 2006
That is what they want is money Wilma. They do not care about you or your refund. I hope you get it but RCCL has gone totally down hill in the past years and I would suggest that you try another cruise line that appreciates their customers as well as those that get the people together to take the cruise in the first place.
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