Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #73409

Complaint Review: Royal Credit Solutions - Boca Raton Florida

  • Submitted:
  • Updated:
  • Reported By: Bryan Texas
  • Author Not Confirmed What's this?
  • Why?
  • Royal Credit Solutions 783 Malaca Dr. Boca Raton, Florida U.S.A.

Royal Credit Solutions - Client Care Relations ripoff rude gave the run-around came up with "new policy" to keep us from getting our money Boca Raton Florida

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I recieved a phone call about a Mastercard credit card with a limit of $2500. We were on the verge of bankrupcy, so I took the card. A man by the name of Rocko said he was with Royal Credit Solutions. I gave him our account information and he said it would be taken out on Aug. 15. I tried to find information on the company but could find none.

The money was taken out and we waited for the card. We called the phone number he gave us (1-866-250-6035) and asked for him like he told us to. There was no such person. They said they were Client Care Relations and they do customer service for Royal Credit Solutions. We asked for a phone number for RCS but they said they did not have a phone number for them. We thought that was strange. After several phone calls and them then telling us that they never received any phone calls from us, we finally got our package. No credit card, just a bunch of flyers and junk. We called the number above and they said that they would give us a full refund, just to send the package back.

We send the package in it's original box back without a tracking number. Our fault and it would later hurt us even worse. We waiting and kept checking our account. We would call and they would say it would be there in a week and then another week and so on. Finally they said that we would have to fax them our receipt from the post office showing we sent the package. We did and they said it had no tracking number so we could not verify that we sent the package. The only evidence is the zip code for Palm Beach Gardens, Florida, which is a address we later got after they told us the company had relocated. So now, they won't give us our money back and after reading all these reports, I now understand.

My husband and I plan to contact several different people like the Attorny General of our state and Florida, and we have debated contacting large news agencies that cover stories like this like Dateline and 20/20. They may not listen to one person but if a lot of us get together, we may be able to make a huge deal about it. If you are interested in stabbing this company like they stabbed us and MAYBE get our money back, please contact me. I will gladly include your name in our letter. If we ban together, maybe something will happen.

Melissa
Texas
U.S.A.

This report was posted on Ripoff Report on 11/29/2003 11:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/royal-credit-solutions/boca-raton-florida-33432/royal-credit-solutions-client-care-relations-ripoff-rude-gave-the-run-around-came-up-wit-73409. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now