X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now
Ripoff Report | Royal Holiday Review - Cancun, Select State/Province
Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1020964

Complaint Review: Royal Holiday Club - Cancun Select State/Province

  • Submitted:
  • Updated:
  • Reported By: R. S — AUSTIN Texas United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Royal Holiday Club PMB. #281, 5727 NW 7th Street, Miami, FL Cancun, Select State/Province Mexico

Show customers why they should trust your business over your competitors...

Is this
Ripoff Report
About you?
Click here now..

After dozens of phone calls and even more emails, we find ourselves in the embarrassing position of being defrauded by Royal Holiday Club.  We've been members since 1998 (Member No. 74443) and upgraded our contract last October at a cost of $9,200.00. At that time, we were promised (in writing) a no cost (to us) return trip to the Cancun Grant Caribe for 4 persons at Thanksgiving 2013.  No one at RHC will make our reservation, although lots of reps have called and are more than willing to make a full cost (to us) reservation.  In our opinion, we should be able to cancel our upgrade since RHC refuses to honor what was an integral part of the upgrade deal.

This report was posted on Ripoff Report on 02/27/2013 09:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/royal-holiday-club/cancun-select-stateprovince-/royal-holiday-club-royal-holiday-club-defrauded-us-cancun-mexico-1020964. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
2Author
3Consumer
0Employee/Owner

#5 Author of original report

I'm happy with Royal Holiday Club

AUTHOR: - ()

POSTED: Monday, March 27, 2017

After filing my initial report, the management from Royal Holiday Club reached out and cured our complaints. We have had no issues in the years that have followed. Rebecca Austin, Texas 

Respond to this report!
What's this?

#4 Consumer Comment

Reply

AUTHOR: DebyCole - (USA)

POSTED: Monday, March 27, 2017

I bought a timeshare with Royal Holiday and they lied to me at everything, every time I check for travel dates are not available and it's cheaper to booked flight and hotel with Expedia. The service is really bad, I asked to speak to the manager and was told that I cannot talk to her and that I cannot cancel my membership.
Its been a nightmare for me!!! I was doing a research on internet about this fraudulent resort and how to get out of this fraud, i found this information and i want to share it with you, i hope it helps someone:

http://www.timesharescam.com/blog/189-how-to-cancel-a-royal-holiday-timeshare-membership/

Respond to this report!
What's this?

#3 Consumer Comment

Royal Holiday Timeshare Complaints

AUTHOR: margaretsims90 - ()

POSTED: Monday, February 09, 2015

Royal Holiday doesn’t have the best reputation within the timeshare resorts. Most of their sales are done under high pressure sales tactics, a high number of  members at Royal Holiday feel like they have being lied and scam and most timeshare contracts are being misrepresented. What a timeshare scam.

Respond to this report!
What's this?

#2 Author of original report

RHC finally came through

AUTHOR: R. Smit - (United States of America)

POSTED: Thursday, March 07, 2013

RHC has now made the promised reservation.  Thanks to Tony in Quality Assurance for his professional assistance.

Respond to this report!
What's this?

#1 Consumer Suggestion

Royal Holiday/Scam

AUTHOR: RoseW - (United States of America)

POSTED: Saturday, March 02, 2013

Royal Holiday claims to have one of the best customer service for their members, this only happens if the current member is calling to make a payment and if you have any questions or concerns about your membership the associated is more likely to tell you they will send you all the information over email, well sit thigh because this email will never arrived,  The most common answer to any unhappy member at Royal Holiday is to Upgrade your membership no matter what is that you are unhappy about and you end up paying more for a membership you werent happy to begin with.

Booking with Royal Holiday is another issue, at the sales pitch, they promise you can travel anywhere at any time you want. This is very untrue, it all depend what points you buy and unfortunate they will always sell you the small point package so at the time you realize you need more points, you will need to upgrade and pay even more money to them. There is a company called Mexican Timeshare Solutions that can give you a free consultation on your timeshare problem, you should contact them, this is their website:

(((link redacted)))

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.