Complaint Review: Royal Holiday Club - Miami Florida
- Royal Holiday Club PMB. #281, 5727 NW 7th Street Miami, Florida USA
- Phone: 1800-961-1810 ext. 2638
- Web: www.royal-holiday.com
- Category: Travel Services
Royal Holiday Club John Fonseca aka Juan Angel Fonseca Valencia, Quality Assurance Supervisor Fraud Victim of Royal Holiday Club Fraudulent Practices Miami Florida
*Consumer Comment: Reply
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Definition of Fraud: wrongful or criminal deception intended to result in financial or personal gain.
October 19, 2004, My ex fiancé and I were on a vacation in Aruba and a woman came up to us and asked
us if we could help her out and come inside to talk with her boss about vacations. When we said "No"
she begged us and said her job depended on it. So we relented and went to see her boss.
Then, we were asked to have a seat and the guy introduced himself to the two of us.
We exchanged pleasantries and that was when he started with his presentation.
The guy told us if we plan on going on more vacations in the future and
how much they would cost and that by purchasing a vacation package that was
based on points rather than buying a week that we could go any time of year.
My ex and I already had a timeshare mortgage with Flagship we were paying and told the
sales person that we really could not afford another large purchase at this time. And we
thanked him, but he kept talking and said that he was not supposed to do this but he crossed out
a bunch of figures and said we can give it
to us at "this said price". I remember looking at my ex shaking my head "no".
My ex told him that this was not the time and that we really could not
afford another expense. He verbally told us to stop paying on the other timeshare.
That people do it all the time. But he kept telling us it will be a huge tax write
off, that it was an investment, and that we could rent or sell our membership at any time.
Told us the value would increase in time and we could sell it for three times as much of
what we purchased. He said that the years that we don't go on vacation there are many people
who would jump at the change to use our points. Then my ex told him that we needed to talk it
over and that we would come back and he told us that if we left he might not be able to
guarantee this price since there were only a certain amount of people they could
offer this "special price" to. We felt very much under pressure. Then, the sales
rep told us about a "small" maintenance fee that we would have to pay every year but it was fixed amount and it would never increase.
But told us to think about what we would be getting in return. We both were hesitate but he then
told us if someone else were to come after we leave they would get the "special" price.
So as you know we ended up with this Royal Club Membership that has NEVER EVER pan out to
what we were promised. We have never been on a vacation with Royal Holiday. After we paid
the mortgage off we plus the yearly maintenance fees we could not afford to go on a vacation.
So we tried to do what the reprehensive told us. We tried to sell it! We tried to rent it!
We tried to donate it! We could not even give it away and I lost money to scammers saying
they could sell it for me. I have filed complaints with the BBB,
the Financial Protection Consumer Bureau, and the AG of Maryland and Royal Holiday
continues to refuse to pay me back all my money. I will not except any deal unless they
pay me every cent they owe me since 2004 or release me from the fraudulent misrepresentation
of the contract. The Quality Supervisor John Forseca is a bully and keeps calling and giving me the
same options to pay them which I told them I can no longer afford and will no longer be their victim.
I have been financially violated by Royal Holiday. I have paid them $15,925 and I would like
my money back. I know they are so dishonest that I will not get any of my money back but that is the type
company they are.
Please help me retrieve my money from this dishonest Fraudulent vacation Club. I would also like to see who wants to file a class action lawsuit of fraud against Royal Holiday Club.
The Royal Holiday employee that is responsible for harassing me and refusing to refund all my money and terminate my contract is named:
John Fonseca aka Juan Angel Fonseca Valencia
Quality Assurance Supervisor
Toll free 1800-961-1810 ext. 2638
www.royal-holiday.com
jfonseca@royal-holiday.com
This report was posted on Ripoff Report on 11/02/2016 08:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/royal-holiday-club/miami-florida-33126-3105/royal-holiday-club-john-fonseca-aka-juan-angel-fonseca-valencia-quality-assurance-superv-1336190. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:



#1 Consumer Comment
Reply
AUTHOR: DebyCole - (USA)
SUBMITTED: Monday, March 27, 2017
I bought a timeshare with Royal Holiday and they lied to me at everything, every time I check for travel dates are not available and it's cheaper to booked flight and hotel with Expedia. The service is really bad, I asked to speak to the manager and was told that I cannot talk to her and that I cannot cancel my membership.
Its been a nightmare for me!!! I was doing a research on internet about this fraudulent resort and how to get out of this fraud, i found this information and i want to share it with you, i hope it helps someone:
http://www.timesharescam.com/blog/189-how-to-cancel-a-royal-holiday-timeshare-membership/


Advertisers above have met our
strict standards for business conduct.