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Report: #1336231

Complaint Review: Royal Sunset - nationwide

  • Submitted:
  • Updated:
  • Reported By: Lawry Smith — New York New York USA
  • Author Confirmed What's this?
  • Why?
  • Royal Sunset nationwide USA

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On October 2010 my sisters and I were in Cancun for vacation. We knew that we had to attend a 90 minutes presentation for timeshare, since one of my sister had received one week vacation from Royal Sunset. But we had kept in mind that we would not buy. After 4 hours of discussion we finally bought. We started out with one representative showing us the Sunset Lagoon. Going back to what I called « the discussion room » another salesman came. He was the supervisor, the Master. The disccussion was long and difficult. I told them a couple of time that I needed to call my husband in my country before making a decision. That I would give them my decision the next day. But the supervisor wouln´t let met out of the office. Everything that was mentioned by other owners, happened. We were taken to a private office. Gifts were offered, A better room, activities all week...., wine during the process of discussion, name it we got it all. We were asked questions about our families, how much we spend a year on vacation... We were promised that at any time we could sell back without any controversial… A year later I took 1 week exchange. I was not satisfied so I wrote them. 2 years later, us three sisters got separated, so 2 of us bought the third one's part. No legal papers were done. For the last two years, we've been researching to find out how to proceed in order to sell this back? We called American Lawyers, which told us that this is a private thing and that they won’t do anything. It is very hard to give our trust in this matter.We find that we are obligated to go to the same place every year and it is not cheaper than an all inclusive. We've invested a lot. These people sell a dream, but once we wake up, it is a nightmare. So when we found Mexican Timeshare Solutions web site and the good comments from past consumers, we finally decided to write them. They help us to get rid of our timeshare and the maintenance fees. we can finally rest. It´s a complicated process, but not impossible

This report was posted on Ripoff Report on 11/02/2016 11:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/royal-sunset/nationwide/royal-sunset-timeshare-scam-1336231. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Suggestion

Camarena Robledo y Asociados

AUTHOR: Paulina - (Mexico)

POSTED: Thursday, April 30, 2020

We post that we will be able to help you, I just want you to please take notice that the email posted was wrong.  The correct email is paulinanunez@cr-asociados..mx.  We will be looking forward to hear from you.

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#1 Consumer Suggestion

EL CID Vacation Club

AUTHOR: PAULINA - (Mexico)

POSTED: Wednesday, April 29, 2020

We are Camarena, Robledo and Associates in Cancún, Mexico. We specialize in vacation property and timeshare contracts and work in conjunction with the Secretary of the Department of Mexican Tourism. We can help you cancel your membership and recover the capital that you have invested. How does that sound?

Please reply to us by email to paulinanunez@cr-asociado.mx, and we´ll discuss the options we can offer to get you out of this contract.

We look forward to helping you!

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