Report: #1107018

Complaint Review: Safety Restore - westfield Massachusetts

  • Submitted:
  • Updated:
  • Reported By: OEM Engineer — Fort Wayne Indiana
  • Safety Restore
    45 Meadow Street
    westfield, Massachusetts

Safety Restore is a very poor company and ran by a very petty and immature staff. westfield Massachusetts

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Purchased seat belt refurbish service on Ebay.  They kept my belts 5 days when they were suppose to be fixed over a 24hrs period.  They "diagnosed" by belts as being good, and sent them back to me without needing repair.  Well belts were not good, and they sat on the sales order and did nothing for 5 days.  When I received parts back I did install them, vehicle trouble codes conformed parts are not repaired and not good.  Used parts from a salvage yard were purchased and installed with no codes from same vehicle and car is fixed.   So belts were proven to be the issue at hand.  Safety Restore was notified about this and then they started with the accusations and immature name calling.  They are an extreamly immature company.  They called me a druggie and now claim seat belts smelled like weed...  Ugh..  So the seat belt were fine according to them initially, but now they smell.    First I heard of that.. lol.   So after this goes on Safety Restore now contacts Ebay and says I never paid for the service they performed (actually never performed technically).  Right...  They won't work on a product without having received payment (normal) and they WERE paid.   I have emails form Safety Restore stating I even paid.  More immature desperate attempts from a company that shouldn't even exist in the first place by treating people they way them do.

 I hope others research this company and send their buisness to other cpmpanied bassed off this report.  There are other companies who offer this service for the same costs.  Those companies also have a much better reputation. 

Look up Safety Restore on the BBB website.  Another tell tell this company is an issue.  D or F BBB rating... 

Ask yourself, do you want a company who behaves like this working on such a safety critical item in your vehicle.  Your life can very easily be effected by an item this company is touching, NOT GOOD THERE!!!


AVOID this place liek the plague!!!

This report was posted on Ripoff Report on 12/14/2013 12:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/safety-restore/westfield-massachusetts-01085/safety-restore-is-a-very-poor-company-and-ran-by-a-very-petty-and-immature-staff-westfie-1107018. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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