Complaint Review: Sage Telecom - Richardson Texas
- Sage Telecom www.sagetelecom.net Richardson, Texas United States of America
- Phone: 1-888-449-4940
- Web:
- Category: Telephone Companies
Sage Telecom Beware. If you disconnect before end of billing period, you will still owe for full month of service. Richardson, Texas
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Just a warning to let others know. I changed from Sage Telecom to another phone company on Oct. 8. My billing period with Sage was from Sept. 26-Oct. 25, so naturally I thought I only owed them for the period of Sept. 26 through Oct 7. When I called to ask them what the prorated charge would be so that I could settle my bill, they informed me that I owed for the full month, which means I must pay for 18 days when I didn't even have their service. I had never heard of this scam before, but was told by Sage that the Texas Public Utility Commission approves. Later, I did see that it is written in fine print at the end of my last Sage bill. Haven't contacted PUC yet, so still not sure if this is actually legal. But to me, it seems like a rip-off to have to pay 2 phone companies at the same time. It just seems to get worse & worse with so many service companies being able to scam people with "legal" schemes which much of the public is not even aware of until it is too late. Is there nothing we can do to fight this nonsense?
This report was posted on Ripoff Report on 10/25/2010 04:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sage-telecom/richardson-texas-75082/sage-telecom-beware-if-you-disconnect-before-end-of-billing-period-you-will-still-owe-654773. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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