Complaint Review: sahalie - Select State/Province
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sahalie membership program and credit card program...same name, deceptive Hillsborough, oregon
*UPDATE Employee: Response to Sahalie complaint 1144482
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Sahalie has a very deceptive program, and it took me a couple of months to find out. They offere a no-annual fee credit card called the Sahalie VIP card. But then they also enroll you in a Sahalie VIP membership that looks exactly the same. It carries a monthly fee of $14.95.
I pay off my balances monthly so I have no outstanding debt, and no interest. I saw that, despite the fact that Ihad not purchased anything for a few months, my balance kept going up, which is how I discovered this unethical scam. Calls to the company were confusing; they explained that there are two programs, the credit card and the membership, and they are separate. I told them that it looks exactly the same, and it doesn't mention on the credit card page anything about a montly membership fee...it just touts 'no annual fee.' Well, I guess that is true; it's monthly, not annual. Shame on them. They suggested I call corporate. Like they'll care.
I like their clothes, too, so it's too bad. I will not be buying anything else from them once this is resolved, and I will cancel my card.
This report was posted on Ripoff Report on 05/06/2014 01:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sahalie/select-stateprovince/sahalie-membership-program-and-credit-card-programsame-name-deceptive-hillsboroughn-1144482. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Response to Sahalie complaint 1144482
AUTHOR: arand - ()
SUBMITTED: Wednesday, May 07, 2014
I apologize for any confusion or misunderstanding you have regarding the Sahalie VIP Plus program. We would like to resolve this issue for you. Please call 877-769-9710 and we will be able to assist you. Thank you!
AliceR
Sahalie VIP Plus Customer Service
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